Jessica Lee

Project Support Officer in the Department of Defence, contributing to large-scale capital projects such as aircraft procurement and facility development, with a focus on efficient coordination, data management, and stakeholder reporting.

• Provided administrative support for multiple projects simultaneously, ensuring smooth operations across all initiatives.
• Coordinated logistics for meetings and events, ensuring seamless execution of project-related activities.
• Supported project managers in achieving milestones by closely monitoring progress and identifying potential bottlenecks.
• Ensured successful project delivery by maintaining accurate documentation and tracking key performance indicators.
• Developed detailed project plans, outlining timelines, resource requirements, and responsibilities for all team members involved.
• Planned and coordinated scheduling and administrative tasks.
• Defined and directed project goals, objectives, milestones and risks for project completions ranging from $40,000 to $9.3 Billion in budget.

Service Officer at the Australian Maritime Safety Authority, dedicated to promoting maritime safety and environmental protection, supporting infrastructure and facility programs for safe navigation, and assisting in national search and rescue operations for maritime and aviation sectors.

• Conducted regular training sessions for staff development and skills enhancement.
• Facilitated communication between clients and internal teams to address concerns promptly and effectively.
• Improved overall workflow efficiency by implementing standardised procedures across the department.
• Developed and implemented programs to engage and empower underserved populations.
• Independently managed smaller projects, meeting standard methodology requirements to deliver outcomes within time, cost, and budget constraints.
• Assisted in various duties, special projects, and operational tasks, demonstrating flexibility and responsiveness to support AMSA's mission.

Admin and Trade Coordinator at Bunnings, responsible for managing end-to-end project support, including customer account maintenance, procurement coordination, and financial tracking, to ensure efficient project operations and client satisfaction.

• Supported human resources functions including recruitment efforts, benefits administration, performance evaluations, and employee relations initiatives.
• Conducted data entry and administration of back charges and credit claims, maintaining accurate financial records that supported project cost management.
• Optimized office workflow by maintaining up-to-date procedural documentation for reference by all staff members.
• Processed quotes, orders, goods-inward documentation, and sales transactions, maintaining accuracy throughout all stages.
• Demonstrated strong administrative and organizational skills by handling multiple tasks efficiently and with high attention to detail.
• Handled the processing of quotes, orders, goods inwards, and sales, maintaining a streamlined and organised workflow.
• Managed customer accounts, ensuring timely follow-ups and accurate record-keeping.
• Created and maintained electronic job records for each project from the receipt of signed quotes, ensuring thorough documentation for project monitoring and audit purposes.
• Initiated supplier orders and meticulously cross-referenced for duplicates to streamline project procurement processes and minimize errors.