Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Nix

Sunbury,VIC

Summary

I have become knowledgeable in a Learning Support role through undergoing studies with MCFE (Melbourne College Further Education) to gain my certification in Learning Support. With previous background in providing compassionate care and support to individuals with physical and learning disabilities that I believe will aid me in becoming a great learning support educator.

I excel in maintaining confidentiality and building trust with students and fellow staff.

Through my previous role as a disability support worker, I have assisted in successfully implementing personalised care plans and facilitated daily living activities to enhance clients' quality of life.

I demonstrate excellent communication and problem-solving skills to effectively address clients' needs. I am experienced with providing comprehensive care and support to individuals with disabilities. I have utilised effective communication and interpersonal skills to build trusting relationships and ensure client well-being, with a strong understanding of personalised care plans and daily living assistance to enhance client quality of life.

I am a versatile and empathetic professional with over 15 years working at Jakhard Labels, enhancing financial reporting efficiency and fostering strong client relationships as well as developing a strong relationship among fellow staff.

Overview

15
15
years of professional experience

Work History

Accounts Officer

Jakhard Labels
01.2010 - Current
  • Enhanced financial reporting efficiency with thorough account reconciliations.
  • Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
  • Reduced discrepancies in financial statements through meticulous data entry and record-keeping practices.
  • Maintained strict confidentiality of sensitive financial information, ensuring the protection of company assets and maintaining a high level of professional integrity.
  • Ensured timely vendor payments by managing invoice processing and expense tracking systems.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Supported management by processing invoices and documents with consistent on-time delivery.

Disability Support Worker

Hireup
06.2022 - 10.2024
  • To deliver exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Drove clients safely to social activities and appointments.

Education

Certificate IV - Education Support

MCFE
Sunbury, VIC

Skills

  • Daily living assistance
  • Independent Living Support
  • Relationship Building
  • Documentation skills
  • Client Confidentiality
  • Mobility support
  • Computer Skills
  • Individual Support Plans
  • Risk Assessments
  • Family Communication
  • Emotional Support
  • Feeding Assistance
  • Recreational Activities
  • Educational Support
  • Emotional support & companionship
  • Invoice Processing
  • Accounts receivable and payable

Timeline

Disability Support Worker

Hireup
06.2022 - 10.2024

Accounts Officer

Jakhard Labels
01.2010 - Current

Certificate IV - Education Support

MCFE
Jessica Nix