Jessica Potts
Ingham,QLD
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2
2
years of professional experience
Work History
Front of House Server
Collins Food Group
02.2023 - Current
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Front of House Employee
4850 Training Cafe & Restaurant
04.2022 - 02.2023
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Helped guests at tables when in need of assistance.
Education
Ingham State High School
Ingham, QLD12.2025
Skills
- Guest Relations
- Flexibility
- Professional Appearance
- Multitasking Abilities
- Conflict Resolution
- Active Listening
Additional Information
Currently studying to achieve a Cert II in Engineering Pathways.
Currently involved in a School Based Traineeship to achieve a Cert III in Hospitality.
Timeline
Front of House Server
Collins Food Group
02.2023 - Current
Front of House Employee
4850 Training Cafe & Restaurant
04.2022 - 02.2023
Ingham State High School
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