Jessica Rampling
Annerley,Australia
Summary
Open and positive communicator with a calm and level-headed approach to managing routine needs and meeting special challenges. Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome, I take pride in assisting with any need, with empathy, and enthusiasm. Dedicated to lifelong learning, I am looking to expand my professional, transferable skills into a different work environment, while always putting compassion, integrity, and teamwork at the forefront of my approach.
Overview
20
20
years of professional experience
Work History
Retail Assistant
Target
Carindale, Australia
01.2007 - 01.2025
- Provided customer service assistance through telephone inquiries to resolve issues efficiently.
- Managed money handling, till operations, and digital transactions with accuracy.
- Unloaded, transported, and handled stock to maintain inventory levels.
- Constructed and labeled shelves/displays for products to enhance visual merchandising.
- Organised and set up promotional materials to attract customer attention.
- Executed back of house operations ensuring smooth workflow and inventory management.
- Conducted product inventory, catalogued items, and performed stocktakes regularly.
- Picked, packed, and dispatched online orders to fulfill customer requests promptly.
Volunteer Gallery Assistant
Institute of Modern Art
Fortitude Valley, Australia
01.2013 - 01.2014
- Oversaw gallery space operations, ensuring optimal presentation and visitor experience.
- Assisted visitors and liaised with public to enhance engagement and satisfaction.
- Organised and prepared mail, membership, and promotional materials for distribution.
- Managed gallery opening and preparation for public attendance and professional events.
- Provided up-to-date information on gallery publications and exhibitions to visitors.
- Executed monetary transactions accurately to maintain financial integrity.
- Maintained professionalism through effective telephone etiquette in handling inquiries.
- Performed general errands to support gallery staff and operations.
Summer Casual Book Rep. Assistant
Sequel Books
West End, Australia
01.2005 - 01.2010
- Provided customer service and assistance to enhance parent engagement.
- Distributed school book packs to parents in an organised manner.
- Managed telephone inquiries with professionalism and courtesy.
- Ensured general workplace maintenance and cleanliness for a productive environment.
Education
Bachelor of Arts - Extended Major in Art History (Honours)
University of Queensland
St. Lucia11.2021
Bachelor of Fine Art - Major in Painting
Queensland College of Art
Southbank11.2011
High School Certificate -
San Sisto College
Carina11.2008
Skills
- Microsoft Word and PowerPoint proficiency
- Team collaboration
- Attention to detail
- Visual merchandising expertise
- Training and development
- Adaptability to new systems
- Product knowledge and sales promotion
- Respectful and positive attitude
- Safety protocol adherence
- Walkie stacker and pallet jack operation
- Inventory management
- Customer service excellence
- Telephone etiquette skills
- Stock handling and management strategies
- Problem-solving abilities
- Empathy and patience in customer interactions
- Cash register operation
Activities
- Holistic wellness
- Art, aesthetics, and fashion
- Pilates, yoga, and hiking
- Reading and writing
References
References available upon request.
Timeline
Volunteer Gallery Assistant
Institute of Modern Art
01.2013 - 01.2014
Retail Assistant
Target
01.2007 - 01.2025
Summer Casual Book Rep. Assistant
Sequel Books
01.2005 - 01.2010
Bachelor of Arts - Extended Major in Art History (Honours)
University of Queensland
Bachelor of Fine Art - Major in Painting
Queensland College of Art
High School Certificate -
San Sisto College
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