Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jessica Ritchie

Melbourne,VIC

Summary

Enthusiastic and eager to learn new skills. I've many existing ones to offer. I've good communication skills and work well in a team but can also work on own initiative to accomplish tasks. I am punctual and reliable and emotionally intelligent. Looking to broaden my knowledge while trying new things, im a quick learner seeking new experiences while also improving my abilities.

Overview

11
11
years of professional experience

Work History

Barbering Educator

Daves Academy Barbers
09.2021 - 11.2023
  • Monitored student progress and adjusted instruction to meet individual needs.
  • Built relationships and communicated with students to provide best learning environment for each individual.
  • Utilized innovative teaching strategies to effectively engage students in learning.
  • Facilitated student-led, inquiry-based activities in classroom to enhance learning experience.
  • Created and implemented assessments to measure student progress.
  • Increased educational expertise and knowledge by participating in instructor-oriented workshops.

Barbershop Manager

Daves Academy Barbers
07.2019 - 10.2023
  • Managed appointment schedule for high-volume client base.
  • Consistently received positive performance reviews from clients.
  • Resolved client complaints about service.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Counted and documented opening and closing cash amounts daily.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Maintained professional manner by staying calm when addressing unhappy or angry customers.

Barbershop Manager

The Grafton Barbers
02.2014 - 07.2019
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Maintained up-to-date knowledge of product and service changes.
  • Responded proactively and positively to rapid change.
  • Trained new personnel regarding company operations, policies and services.
  • Sought ways to improve processes and services provided.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Cleaner

Tanning Cove
05.2013 - 02.2014
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Removed trash, debris and other waste materials from premises.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.

Education

Junior Trade , Hairdressing - Hairstyling

Crumlin College
Crumlin, Dublin, Ireland
04.2014

High School Diploma -

St. Marks Community School
Tallaght, Dublin, Ireland
05.2013

Skills

  • Customer Service
  • Customer Safety
  • Outstanding Client Retention
  • Quick Learner
  • Professional Manner
  • Strong Leader
  • Problem solving
  • Organization skills
  • Lesson planning
  • Housekeeping

Accomplishments

For the past 21 years i have been a member of the Tallaght Marching Band performing and competing all around the world. In the past 4 years i have helped develop the skills of our younger and new members by actively sharing my own skills and expertise. Teaching the kids has been very fullfilling as they gain more than just music skills. They learn important life lessons such as independence, team work, punctuality and commitment.

Timeline

Barbering Educator

Daves Academy Barbers
09.2021 - 11.2023

Barbershop Manager

Daves Academy Barbers
07.2019 - 10.2023

Barbershop Manager

The Grafton Barbers
02.2014 - 07.2019

Cleaner

Tanning Cove
05.2013 - 02.2014

Junior Trade , Hairdressing - Hairstyling

Crumlin College

High School Diploma -

St. Marks Community School

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Jessica Ritchie