Jessica Rosbergen
Barmera,SA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure a fashion retail position.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Fashion Retail Assistant
Jeanswest
01.2024 - Current
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Monitored customers for signs of security concerns and escalated issues to management.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained high levels of organization in store by directing customers and replenishing merchandise.
Console Operator
OTR Pinnaroo/ Loxton
01.2014 - 01.2017
- Processed requests for service from internal and external customers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Tallied cash drawer at beginning and end of each work shift.
Receptionist
Loxton Caravan Park
01.2013 - 01.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Receptionist/ Administration
Riverland Litter Service - Barmera
01.2007 - 01.2014
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Administration
ABB Grain - Loxton
01.2006 - 01.2007
- Took swift action on accounting issues and system discrepancies.
- Performed journal entries, month-end closing procedures and balance sheet reconciliations.
- Assisted with preparation of external audits for companies' internal use and federal or other agency requirements.
- Managed month-end prepaid expenses, accrued expenses and other tasks to close books.
Education
Certificate 3 Commercial Cookery
TAFE SA
12.2005
Skills
- Data Processing
- Attention to Detail
- Work Planning and Prioritization
- Data Entry
- Organizing and Categorizing
- Analytical Thinking
- Customer Service
- Multitasking and Organization
- Flexible Schedule
- Decision-Making
- Styling advice
- Stock replenishment
- Cross-functional teamwork
- Time management
- Staff management
Certification
Certificate 2 Business Administration - Completed 2006
Certificate 3 Business Administration - Completed 2006
Timeline
Fashion Retail Assistant
Jeanswest
01.2024 - Current
Console Operator
OTR Pinnaroo/ Loxton
01.2014 - 01.2017
Receptionist
Loxton Caravan Park
01.2013 - 01.2014
Receptionist/ Administration
Riverland Litter Service - Barmera
01.2007 - 01.2014
Administration
ABB Grain - Loxton
01.2006 - 01.2007
Certificate 3 Commercial Cookery
TAFE SA
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