Summary
Overview
Work History
Education
Skills
Other
References
Timeline
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JESSICA ROWSELL

Townsville,QLD

Summary

Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight.

Overview

11
11
years of professional experience

Work History

Accommodation Clerk

Downer – Lavarack Army Barracks
Townsville, QLD
11.2018 - Current
  • Collaborated with team members to complete tasks efficiently and meet deadlines.
  • Utilized computer software programs to create reports, labels, forms.
  • Processed accounts payable and accounts receivable updates to maintain current financial records.
  • Communicated with customers and employees to answer questions or explain information.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Performed data entry and recordkeeping tasks to track company correspondence and updates.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Followed confidentiality rules to preserve data quality and reduce potential information compromise.

Accommodation Clerk/ Cleaning Attendant

Broadspectrum - RAAF Base Tindal
Katherine, NT
01.2015 - 01.2018
  • As above

Customer Service Assistant

The Reject Shop
Orange, NSW
01.2014 - 01.2015
  • Providing excellent Customer Service, Replenishment of stock, Stock take, Cash handling, Team Leadership, Working productively in team environment, Working independently, Time Management, Merchandising

Customer Service Assistant

Kmart
Orange, NSW
01.2013 - 01.2015
  • As above

Education

CERT II - ANIMAL STUDIES

TAFE
Orange, NSW
01.2015

Skills

  • Customer Service
  • SAP, WMS & Coupa training
  • Domestic Duties
  • Food Services
  • Microsoft Office
  • Team Leadership Skills
  • Administrative tasks/support
  • File Maintenance
  • Correspondence Writing
  • Database entry
  • Relationship Building
  • Spreadsheet development
  • Customer Satisfaction

Other

Full Manual Driver’s License

References

  • Rebecca Peachey, Downer Co-Oridinator - Lavarack Barracks, 0448 035 805, Rebecca.peachey@spotless.com.au
  • Brooke Welk-Thomas, Assistant Base Manager – Lavarack Barracks, (07) 4446 5293, 0438 314 654, brooke.welk-thomas@defence.gov.au

Timeline

Accommodation Clerk

Downer – Lavarack Army Barracks
11.2018 - Current

Accommodation Clerk/ Cleaning Attendant

Broadspectrum - RAAF Base Tindal
01.2015 - 01.2018

Customer Service Assistant

The Reject Shop
01.2014 - 01.2015

Customer Service Assistant

Kmart
01.2013 - 01.2015

CERT II - ANIMAL STUDIES

TAFE

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JESSICA ROWSELL