JESSICA RUBBINO
South Morang,VIC
Summary
Pursuing a double degree in Law and Criminology at Victoria University, complemented by an advanced diploma in Legal Practice. Aspiring barrister with strong customer service skills, adept at multitasking and effective time management. Committed to delivering exceptional experiences for clients and maintaining high standards of professionalism.
Overview
5
5
years of professional experience
Work History
Office Administrative Assistant
Broadway Travel and Tours
campbellfield, VIC
01.2025 - 07.2025
- Managed daily office operations and maintained a welcoming environment for clients.
- Assisted in scheduling appointments and coordinating travel arrangements for clients.
- Responded to client inquiries via phone and email, providing timely information.
Online Supervisor
Woolworths
Preston , VIC
01.2023 - 01.2025
- Supervised daily online orders and ensured timely fulfilment for customer satisfaction
- Trained new staff on online systems and customer service protocols to enhance performance.
- Assisted in resolving customer inquiries related to online shopping experiences promptly.
- Coordinated team schedules and managed shift coverage for optimal workflow efficiency.
Front and Back of house team member
KFC
CRAGIEBURN, VIC
01.2022 - 10.2022
- Prepared food items according to KFC's quality and safety standards.
- Assisted team members with tasks during peak service times.
- Restocked supplies to ensure smooth kitchen operations throughout shifts.
- Maintained cleanliness and organization in kitchen and storage areas.
Sales Assistant
Strandbags
Broadmeadows , VIC
11.2020 - 02.2021
- Assisted customers with product inquiries and purchasing decisions.
- Operated point-of-sale systems to process transactions accurately.
- Handled customer complaints with professionalism and empathy.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
FOH Team Member
Hungry Jacks
CRAGIEBURN, VIC
03.2020 - 12.2020
- Managed cash register operations, ensuring accurate transactions and balanced drawers.
- Maintained cleanliness and organization of dining areas for optimal guest experience.
- Assisted in training new team members on service protocols and operational standards.
- Assisted colleagues whenever needed during peak business hours.
- Demonstrated knowledge of menu items in order to assist customers with their selections.
Education
Double degree - Law And Criminology
Victoria University
Melbourne, VIC01.2029
Advanced Diploma - Legal Practice
Victoria University
Melbourne, VIC01.2024
High School Diploma -
Hume Anglican Grammar
Mickleham, VIC01.2022
Skills
- Online research (legal research)
- File management
- Calm and clear-minded under pressure
- Well organized
- Well-trained in customer service and in sales
- Great at making relationships with customers
- Quick thinker
- Great problem-solving
- Legal research
- Case analysis
- Client communication
Timeline
Office Administrative Assistant
Broadway Travel and Tours
01.2025 - 07.2025
Online Supervisor
Woolworths
01.2023 - 01.2025
Front and Back of house team member
KFC
01.2022 - 10.2022
Sales Assistant
Strandbags
11.2020 - 02.2021
FOH Team Member
Hungry Jacks
03.2020 - 12.2020
Double degree - Law And Criminology
Victoria University
Advanced Diploma - Legal Practice
Victoria University
High School Diploma -
Hume Anglican Grammar
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