Jessica Smith
Strathfieldsaye,VIC
Summary
Proven track record in enhancing customer experiences and teamwork, demonstrated at GrainCorp and IGA. Demonstrated continuous learning and improvement, particularly in retail experience and animal care, ensuring high-quality service and adherence to industry standards.
Overview
3
3
years of professional experience
Work History
Grain Sampler
GrainCorp
11.2022 - 12.2023
- Ensured accurate results with precise measurements, calibration of instruments, and adherence to industry standards.
- Collected, prepared and shipped samples for laboratory examination.
- Established strong relationships with clients through clear communication and consistent delivery of high-quality services as a Grain Sampler.
- Enhanced grain quality by conducting thorough sampling and inspection procedures.
- Worked two harvest November to December 2022 and 2023.
Grocery Team Member
IGA
08.2022 - 12.2023
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Provided exceptional customer service, answering questions and helping customers locate items.
- Conducted timely price checks for customers while providing knowledgeable recommendations based on their needs.
- Improved overall store appearance by keeping aisles clean, uncluttered, and well-stocked throughout the day.
Retail Assistant
IGA
11.2020 - 08.2022
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Worked flexible schedule and extra shifts to meet business needs.
- Processed credit, debit card and cash transactions correctly and provided accurate change.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
Ice Cream Server
Cold Rock Ice Creamery
09.2020 - 12.2020
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Education
Certificate II in Animal Care - Animal Care
Catherine McAuley College
Junortoun, Vic10.2023
High School Diploma -
Bendigo Senior Secondary College
Bendigo, VIC10.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Reliability and punctuality
- Retail experience
- Animal Care and Welfare
- Continuous Learning Attitude
Timeline
Grain Sampler
GrainCorp
11.2022 - 12.2023
Grocery Team Member
IGA
08.2022 - 12.2023
Retail Assistant
IGA
11.2020 - 08.2022
Ice Cream Server
Cold Rock Ice Creamery
09.2020 - 12.2020
Certificate II in Animal Care - Animal Care
Catherine McAuley College
High School Diploma -
Bendigo Senior Secondary College
Similar Profiles
Nicola WardleNicola Wardle
Harvest Season Staff at GrainCorpHarvest Season Staff at GrainCorp
Baptiste MezelBaptiste Mezel
Grain Handler at GraincorpGrain Handler at Graincorp
Fajar Trio NugrahaFajar Trio Nugraha
General Laborer at GrainCorpGeneral Laborer at GrainCorp
ABBEY HOGANABBEY HOGAN
Grain Handler at GraincorpGrain Handler at Graincorp
Christopher Dean HolbornChristopher Dean Holborn
Administrative Manager/Inventory Specialist at Lawrence & Hanson BendigoAdministrative Manager/Inventory Specialist at Lawrence & Hanson Bendigo