Terry Karamanoglu
Thornlie
Summary
Hardworking Leading Hand driven to improve productivity and work environment. Years of experience in customer service and KPI targets. No challenge is too hard or too dull!
Overview
19
19
years of professional experience
Work History
Leading Hand/Operator Specialist
Selcouth
02.2021 - Current
- Enhanced team productivity by efficiently allocating tasks and closely monitoring progress.
- Facilitated smooth workflows by proactively identifying potential issues and implementing corrective measures.
- Cultivated a positive work environment that fostered teamwork, collaboration, and continuous improvement.
- Promoted a safety culture on a day to day basis
Assistant Store Manager
Vodafone
12.2013 - 11.2019
- Smashed state KPI in customer service and sales
- Set up a strong customer servicing culture
- Awarded no.1 sales person national for 2014 March
Painter and Decorator
Greenway Painting
01.2006 - 06.2013
- Managed family business with up to 6 full time workers
Education
High School Diploma -
Ursula Frayne Catholic College
Victoria Park, WA12.2005
Skills
Team Development
Safety Management
Innovation Skills
Safety awareness
Customer Deescalation
KPI driven
Years of experience in long hours and shift work
Communication
Timeline
Leading Hand/Operator Specialist
Selcouth
02.2021 - Current
Assistant Store Manager
Vodafone
12.2013 - 11.2019
Painter and Decorator
Greenway Painting
01.2006 - 06.2013
High School Diploma -
Ursula Frayne Catholic College
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