Jessica Symons
Glen Innes,NSW
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at The Local. Proven ability to manage time effectively while operating POS systems and espresso machines. A friendly team player, I excel in fostering positive relationships and ensuring a welcoming atmosphere, consistently enhancing the customer experience.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Barista/waitress
The Local
Glen Innes, NSW
05.2024 - Current
- Provided exceptional customer service, fostering positive relationships with patrons.
- Maintained cleanliness and organization of the workspace in compliance with health standards.
- Operated point-of-sale systems accurately, processing transactions efficiently.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Assistant Educator
Aussie Kindies Learning Glen Innes
Glen Innes, NSW
01.2022 - 10.2022
- Supported educators in implementing engaging learning activities for diverse age groups.
Team Leader
Photo Create
Glen Innes, NSW
05.2018 - 10.2021
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Education
School Certificate -
Glen Innes High School
Glen Innes, NSWSkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
- Exceptional customer service
- Order taking
- Cash register operation
- Espresso machine operation
- Safe food handling
- Beverage preparation
- Safe food handling practices
- POS systems
- Menu memorization
- Hospitality service expertise
- POS system operation
Certification
Certificate 3 in early childhood educations
Working with children check
First aid certificate
Timeline
Barista/waitress
The Local
05.2024 - Current
Assistant Educator
Aussie Kindies Learning Glen Innes
01.2022 - 10.2022
Team Leader
Photo Create
05.2018 - 10.2021
School Certificate -
Glen Innes High School