Nadia Windleborn
Gold Coast,Australia
Summary
Friendly and professional certified barista/all-rounder with 4 years of experience in the coffee and customer service industry. Handcraft consistent beverages to ensure positive customer experience. Whilst committed to representative rugby league, I am also passionate about health/fitness and assisting people to achieve personal goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
BARISTA/WAITRESS
The Lott Café
04.2023 - Current
- Delivered exceptional customer service in a fast-paced environment
- Operated cash register, handled cash/card transactions accurately.
- Prepared/served a variety of food and beverage items
- Trained new team members on store procedures, customer service standards, and daily operations.
- Opening/closing duties – restocking, packing away, setting up, cleaning coffee machine and floors
Receptionist
Active Performance Allied Health
08.2025 - 09.2025
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Microsoft Suite - Word, Excel, Outlook
- Nookal Practice Management Software
- Billing/Invoice processing
- General clinic tasks - Open/reset - clean, wash laundry
- Answered and dialled phone
All Rounder
Zarraffa’s Coffee – Cairns Showgrounds
04.2025 - 07.2025
- Delivered customer service in a fast-paced environment
- Prepared and served cold/hot beverages to customers
- Cash handling and processed transactions accurately and swiftly.
Waitress/BARISTA
Breeze Brew Espresso Eats Co.
04.2021 - 01.2022
- Prepared hot/cold beverages as a barista
- Provided great customer service.
- Handled cash and card payments accurately.
- Opened and closed café
- Trained new staff to follow store procedures.
Education
Exercise Science
Griffith University – Gold Coast Campus
Merrimac State High School
01.2023
TAFE QUEENSLAND – ROBINA
01.2023
Skills
- Time Management
- Interpersonal Skills
- Team Experience
- POS systems
- Multitasking
- Leadership Qualities
- Problem Solving
- Sales Handling
- Microsoft Office Knowledge
- Task Managing
Accomplishments
- 2025 U19 State Of Origin QLD Squad
- 2026 Cowboys Development Contract
- 2024 QLD Harvey Norman U19 Player of the Year
- 2024 U19 State Of Origin QLD Emerging Squad
Certification
- Certificate III Business - November 2021
- Barista Certificate - February 2022
- RSA Certificate - February 2022
- First Aid – valid until 02/08/2025
- CPR – Valid until (18/05/2025)
- Blue Card – October 2023
Timeline
Receptionist
Active Performance Allied Health
08.2025 - 09.2025
All Rounder
Zarraffa’s Coffee – Cairns Showgrounds
04.2025 - 07.2025
BARISTA/WAITRESS
The Lott Café
04.2023 - Current
Waitress/BARISTA
Breeze Brew Espresso Eats Co.
04.2021 - 01.2022
Exercise Science
Griffith University – Gold Coast Campus
Merrimac State High School
TAFE QUEENSLAND – ROBINA