Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Nadia Windleborn

Gold Coast,Australia

Summary

Friendly and professional certified barista/all-rounder with 4 years of experience in the coffee and customer service industry. Handcraft consistent beverages to ensure positive customer experience. Whilst committed to representative rugby league, I am also passionate about health/fitness and assisting people to achieve personal goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

BARISTA/WAITRESS

The Lott Café
04.2023 - Current
  • Delivered exceptional customer service in a fast-paced environment
  • Operated cash register, handled cash/card transactions accurately.
  • Prepared/served a variety of food and beverage items
  • Trained new team members on store procedures, customer service standards, and daily operations.
  • Opening/closing duties – restocking, packing away, setting up, cleaning coffee machine and floors


Receptionist

Active Performance Allied Health
08.2025 - 09.2025
  • Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
  • Microsoft Suite - Word, Excel, Outlook
  • Nookal Practice Management Software
  • Billing/Invoice processing
  • General clinic tasks - Open/reset - clean, wash laundry
  • Answered and dialled phone

All Rounder

Zarraffa’s Coffee – Cairns Showgrounds
04.2025 - 07.2025
  • Delivered customer service in a fast-paced environment
  • Prepared and served cold/hot beverages to customers
  • Cash handling and processed transactions accurately and swiftly.

Waitress/BARISTA

Breeze Brew Espresso Eats Co.
04.2021 - 01.2022
  • Prepared hot/cold beverages as a barista
  • Provided great customer service.
  • Handled cash and card payments accurately.
  • Opened and closed café
  • Trained new staff to follow store procedures.

Education

Exercise Science

Griffith University – Gold Coast Campus

Merrimac State High School
01.2023

TAFE QUEENSLAND – ROBINA
01.2023

Skills

  • Time Management
  • Interpersonal Skills
  • Team Experience
  • POS systems
  • Multitasking
  • Leadership Qualities
  • Problem Solving
  • Sales Handling
  • Microsoft Office Knowledge
  • Task Managing

Accomplishments

  • 2025 U19 State Of Origin QLD Squad
  • 2026 Cowboys Development Contract
  • 2024 QLD Harvey Norman U19 Player of the Year
  • 2024 U19 State Of Origin QLD Emerging Squad

Certification

  • Certificate III Business - November 2021
  • Barista Certificate - February 2022
  • RSA Certificate - February 2022
  • First Aid – valid until 02/08/2025
  • CPR – Valid until (18/05/2025)
  • Blue Card – October 2023

Timeline

Receptionist

Active Performance Allied Health
08.2025 - 09.2025

All Rounder

Zarraffa’s Coffee – Cairns Showgrounds
04.2025 - 07.2025

BARISTA/WAITRESS

The Lott Café
04.2023 - Current

Waitress/BARISTA

Breeze Brew Espresso Eats Co.
04.2021 - 01.2022

Exercise Science

Griffith University – Gold Coast Campus

Merrimac State High School

TAFE QUEENSLAND – ROBINA
Nadia Windleborn