Jessica Zhang
Sydney,NSW
Summary
I have pursued a comprehensive education in Forensic Science as a dedicated full-time student, and I am currently seeking an opportunity that aligns with my passion for the forensic field. Throughout my academic journey, I have consistently demonstrated exceptional teamwork skills coupled with unwavering initiative and motivation. Moreover, I possess an innate meticulousness and exhibit adeptness in clear, logical, lateral thinking abilities, enabling me to strike a harmonious balance between personal life commitments and professional endeavours. Additionally, my exemplary communication prowess combined with astute observation skills empowers me to triumph over obstacles encountered along life's path. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
3
3
years of professional experience
Work History
SALES
FANCYLIFE COSMETIC
02.2024 - Current
- Developed and executed successful sales strategies for consistently surpassing monthly sales targets.
- Consistently achieved sales targets through motivation of team members and implementation of effective sales strategies.
- Enhanced sales process transparency through the development of comprehensive documentation outlining sales stages and responsibilities.
- Increased sales with exceptional customer service skills while managing the retail portion of the business.
F&B Attendant
Crown Casino
12.2022 - 08.2023
- Enhanced sales process transparency through the development of comprehensive documentation outlining sales stages and responsibilities.
- Boosted customer loyalty through friendly interactions and genuine care for their dining experience.
- Ensured food safety compliance by properly handling, storing, and serving food items according to established guidelines.
- Collaborated with the kitchen team to ensure timely delivery of food orders, maintaining high-quality standards.
- Improved team productivity by working collaboratively with colleagues to handle high-volume shifts.
Waitress
Dr. Crayfish
09.2021 - 12.2022
- Enhanced sales process transparency through the development of comprehensive documentation outlining sales stages and responsibilities.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
Bachelor of Science - Forensic Science
Western Sydney University
Sydney, NSW11.2023
Skills
- Critical-thinking and analysing
- Problem-solving
- Detail oriented
- Advanced Sales Techniques
- Solutions-based sales
- Sales proficiency
- Retail Sales Analysis
Languages
English
Mandarin
Honorsandawards
- 2020 Dean's Merit List 2020
- 2020 Annual Scholarship 2020
Timeline
SALES
FANCYLIFE COSMETIC
02.2024 - Current
F&B Attendant
Crown Casino
12.2022 - 08.2023
Waitress
Dr. Crayfish
09.2021 - 12.2022
Bachelor of Science - Forensic Science
Western Sydney University
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