Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jessica Cassandra Detablan

Melbourne,VIC

Summary

Service - oriented, driven hospitality professional with international experience in hospitality industry who is known for providing Excellent customer service. Excel in both team environments and alone. I’m highly motivated and passionate to continue learning and improving my craft. SUMMARY CONTACT

Overview

8
8
years of professional experience
1
1
Certification

Work History

KITCHEN HAND

Society
Melbourne, VIC
10.2023 - Current
  • Assisted chefs in food preparation and ingredient measurement tasks.
  • Operated kitchen equipment safely, following all health regulations and guidelines.
  • Collaborated with team members to streamline kitchen operations during peak hours.
  • Monitored food safety practices, ensuring compliance with hygiene standards in the kitchen.
  • Supported inventory management by labeling and storing food items appropriately.
  • Cleaned dishes, pots, pans and utensils.
  • Followed all health code guidelines when handling food items.
  • Operated industrial mixers and other food processing machinery to support kitchen operations.
  • Prepared simple salads, sandwiches, appetizers, as directed by supervisor or chef.

HOUSEKEEPING

Coppersmith Hotel & Bistro
Melbourne, VIC
07.2023 - 10.2023
  • Performed housekeeping duties such as changing bed linens, washing walls and furniture.
  • Reviewed invoices from suppliers related to housekeeping services and supplies purchased.
  • Created weekly reports on occupancy levels, revenue performance, housekeeping status.
  • Assisted in general housekeeping to maintain store image.
  • Developed and implemented quality assurance programs for housekeeping services.
  • Responded promptly to customer requests regarding housekeeping needs.
  • Helped with meal preparation.
  • Responded promptly to guests' requests or complaints.

ASSISTANT COOK

GOVERNMENT HOSPITAL
LIGAO, ALBAY
01.2022 - 08.2023
  • Prepared meals in accordance with dietary guidelines for hospital patients.
  • Provided assistance to cooks in preparing meals during busy periods.
  • Labeled containers properly with contents and date information.
  • Checked quality of ingredients before adding them to a dish or meal.
  • Maintained cleanliness and organization of kitchen equipment and work areas.
  • Followed food safety protocols to prevent contamination during meal preparation.
  • Supported training of new kitchen staff on proper cooking techniques and safety practices.

ADMIN (DOCTORS SECRETARY)

GOVERNMENT HOSPITAL
LIGAO, ALBAY
08.2020 - 12.2022
  • Coordinated scheduling for meetings and appointments across departments.
  • Prepared documents such Payroll, Court letters, Monthly Schedule, monthly & yearly Accomplishment reports of MD's, and minutes of meetings using Microsoft Office applications.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Communicated with clients, addressing inquiries and providing information promptly.

TOURIST ASSISTANCE

GOVERNMENT
LEGAZPI, ALBAY
07.2017 - 07.2020
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Assist in International and Local Seminars conducted by the Province.
  • Develop strong customer relation by providing timely and accurate information and solutions to customer.

Education

DIPLOMA OF HOSPITALITY MANAGEMENT

STELLAR COLLEGE
Melbourne, VIC
09-2025

CERTIFICATE IV IN KITCHEN MANAGEMENT

STELLAR COLLEGE
Melbourne, VIC
03-2025

Bachelor of Science - Hospitality Management

DIVINE WORD COLLEGE OF LEGAZPI
LEGAZPI ALBAY, PHILIPPINES
03-2017

Skills

  • Customer service
  • Food safety
  • Time management
  • Ingredient slicing
  • Food plating and garnishment
  • Basic culinary techniques
  • Meal preparation
  • Dedicated work ethic
  • Knife skills
  • High volume dining

Certification

  • CERTIFICATE IV IN KITCHEN MANAGEMENT
  • CERTIFICATE IN DIPLOMA OF HOSPITALITY MANAGEMENT

Languages

English
Professional
FILIPINO
Native/ Bilingual

Timeline

KITCHEN HAND

Society
10.2023 - Current

HOUSEKEEPING

Coppersmith Hotel & Bistro
07.2023 - 10.2023

ASSISTANT COOK

GOVERNMENT HOSPITAL
01.2022 - 08.2023

ADMIN (DOCTORS SECRETARY)

GOVERNMENT HOSPITAL
08.2020 - 12.2022

TOURIST ASSISTANCE

GOVERNMENT
07.2017 - 07.2020

DIPLOMA OF HOSPITALITY MANAGEMENT

STELLAR COLLEGE

CERTIFICATE IV IN KITCHEN MANAGEMENT

STELLAR COLLEGE

Bachelor of Science - Hospitality Management

DIVINE WORD COLLEGE OF LEGAZPI
Jessica Cassandra Detablan