Jessica Thy Huynh

• Greeted customers and responded to questions with friendly, knowledgeable assistance.
• Answered telephones and provided information about order status, store hours and pharmacy procedures.
• Merchandised over-the-counter goods and rotated stock.
• Received incoming supplies and stocked in correct locations.
• Kept pharmacy counter and related areas clean, neat and organized.
• Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
• Communicated instructions to patients or caregivers about proper use and storage of drugs.
• Assisted pharmacy staff with preparing medications and filling orders.
• Counted and labeled prescriptions with correct item and quantity.
• Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
• Updated computer system with current customer, payment and inventory information.
• Trained new pharmacy staff on computer system and drug management protocols.
• Operated cash register and other front counter tasks to facilitate daily operations.
• Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.

Working closely with Pharmaceutical Sales Representatives.

• Exhibited excellent people skills during interaction with employees and customers.
• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Controlled store inventory and reviewed cash handling and operations reports.
• Trained and developed new employees for ease of transition into team.
• Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Answered questions about store policies and addressed customer concerns.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Trained team members in successful strategies to meet operational and sales targets.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

I’m self employed at Oriental Express Chinese Take Away since 2006- present