Summary
Overview
Work History
Education
Skills
Certification
Objective
References
Timeline
Generic

Natasha Carruthers

Modbury Heights,Australia

Summary

With a strong focus on assisting customers, helping coworkers and completing important daily required tasks. Productive in efficiently ringing customers, providing information and answering calls to deliver superb customer care.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Pharmacy Assistant

National Pharmacies
05.2024 - Current
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Received incoming supplies and stocked in correct locations.
  • Merchandised over-the-counter goods and rotated stock.
  • Participated in continuous education workshops to stay updated on latest pharmacy practices and regulations.
  • Ensured clean and organized work environment, complying with safety and hygiene standards.
  • Preformed planograms for my sections of the store.
  • Serving of customers/ eftpos sales. Cash handling.
  • Receiving customers scripts to be placed for dispensary of the pharmacists.
  • Offering and giving customers advice on store products relating to their enquiries/needs.

Cake Decorator

Self Employed
MODBURY HEIGHTS, SA
07.2018 - 05.2024
  • Crafted custom cake designs based on client specifications and preferences.
  • Managed inventory of baking supplies and tools for efficient operations.
  • Ordered items needed for the business.
  • Answered queries over the phone and threw messenger.
  • Managed my business website on Facebook & Instagram.
  • Provided exceptional customer service to ensure client satisfaction with creations.
  • Maintained a clean and organized workspace adhering to food safety standards.
  • Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
  • Assisted customers with planning cake vision, including color, theme and size.

Manager/ Sandwich Artist

On The Run
03.2003 - 10.2005

SUBWAY

Sandwich making

Serving customers

General Cleaning of store

Cutting & Preparing Meats/Salads.

Efpos/Register Sales

BRUMBIES

Set up of the store

Icing/Decorating Bakes goods

Coffee Making

Ordering products/ stock needed

Merchandise of store

Stocktaking

Rosters

Serving customers

Taking phone orders.

House keeping/kitchen hand

Resthaven Nursing Home
  • Cleaning residents rooms
  • Making beds & changing linen
  • Cleaning toilets & sluice rooms
  • Assisting residents with daily meals
  • Organising kitchen orders
  • Refilling chemicals for the facility
  • Stocking kitchen food, dating & rotation

Education

SACE 2 -

Gepps Cross Girls High School
Adelaide, SA, SA
12.1999 - 12/2005

Skills

  • Answering customer questions
  • Stocking shelves
  • Receiving incoming supplies
  • Processing payments
  • Delivering exceptional customer service
  • Point-of-sale system
  • Prescription fulfillment
  • Processing orders
  • Filing documents
  • Resolving customer issues
  • Customer service
  • Teamwork and collaboration
  • Excellent communication
  • Cash handling
  • Customer care standards
  • Payment processing
  • Prescription filling
  • Hospitality services
  • Cake decorating skills/ experience (5 years)
  • Experience in an aged care environment (7 years)
  • Taking incoming orders from customers
  • Ordering products/ stock needed
  • Hospitality Experience (Food & Coffee)
  • Former Sandwich Artsit

Certification

The Pharmacy Guild of Australia

Certificate 2 in Pharmacy Community.

Completion date- 21/10/2024. SIRCIND002

National Criminal History Check

21/05/2024

Responding to Harm, Abuse & Neglect.

Conditional Certification

11/05/2024

Do Food Safety Certificate

11/05/2024

Objective

I am confident that I have the right skills and experience to be successful for the position available within your company. My main aim and focus is always to provide the very best customer service. I work well within a team environment and love to learn new skills.

References

References available upon request.

Timeline

Pharmacy Assistant

National Pharmacies
05.2024 - Current

Cake Decorator

Self Employed
07.2018 - 05.2024

Manager/ Sandwich Artist

On The Run
03.2003 - 10.2005

SACE 2 -

Gepps Cross Girls High School
12.1999 - 12/2005

House keeping/kitchen hand

Resthaven Nursing Home
Natasha Carruthers