Organized and dependable candidate successful at managing multiple priorities with good customer service. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hairdresser
Hairworld
10.2020 - Current
Cut, Coloured and styled clients hair according to consultations.
Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
Investigated and resolved complaints to satisfy guests and maintain good business practices.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Hair Salon Manager
Hairworld
06.2022 - 07.2023
Promoted business through marketing initiatives and use of social media.
Oversaw salon employee performance, facility cleanliness, and sales.
Controlled inventory by tracking expenses, purchases, and shelf stock.
Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Coached and trained employees to optimize performance and achieve demanding business objectives.
Apprentice Hairdresser
Hairworld
01.2018 - 10.2020
Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
Answered telephone calls to provide information and schedule new appointments.
Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
Kitchen Hand
Healing Leaves- Yummy Food For Life
02.2017 - 01.2018
Barista.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Prepared food using good health and hygiene standards.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Waited on tables.
Education
High School Diploma -
Mirboo North Secondadry College
Mirboo, VIC
12.2017
Skills
Computer literate
Team-working
Multitasking
Problem solving
Initiative
Certification
Certifacte III in Information Technology completed 2017 @Federation Training Yallourn.
Apprenticeship @Hairworld Traralgon 2018- 2020: Certificate III in Hairdressing completed October 2020 @Tafe Gippsland Traralgon.