Jessie Downes
Mindarie ,WA
Summary
Reliable and upbeat team member successful at promoting customer loyalty, satisfaction and purchases with diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Assistant
Thingz Gifts
10.2022 - 06.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Balanced and organized cash register by handling cash and counting change.
- Remained calm and composed in tense situations involving angry or upset customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Store Assistant
Thingz Gifts
10.2020 - 02.2022
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
No Degree - Year 12 Completed
Mindarie Senior College
Mindarie, WA10.2023
Skills
- Managing Cash Register
- Team Collaboration
- Customer Assistance
- Item Ticketing and Pricing
- Strong Communication and Interpersonal Skills
- Excellent Written and Verbal Communication
Accomplishments
- Over the course of year 11 and 12 I maintained a 100% attendance record for every semester.
- I received 8 academic achievements over the course of my two years at Mindarie Senior College.
Certification
Certificate III in Population Health- Completed at North Metropolitan Tafe Joondalup
Timeline
Store Assistant
Thingz Gifts
10.2022 - 06.2023
Store Assistant
Thingz Gifts
10.2020 - 02.2022
No Degree - Year 12 Completed
Mindarie Senior College
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