Jessikah-leigh Kingi-herangi
Brisbane,QLD
Summary
Dynamic customer service professional with proven reliability and a strong ability to maintain composure under pressure at Autobahn. Expert in cash handling and resolving customer complaints, consistently enhancing customer satisfaction through active listening and effective problem-solving. Committed to creating a welcoming environment while ensuring a clean and organized workspace. Reliable and always turned up for my shifts.
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Autobahn
03.2023 - 09.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
Education
High School Diploma -
Howick College
Pakuranga, Auckland01-2024
High School Diploma -
Tuakau College
Tuakau, Waikato01-2023
High School Diploma -
Hamilton Girls High School
Hamilton01-2020
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Cleaning and sanitizing
Accomplishments
U16s Pukekohe Netball representative.
U16s Papakura Netball representative
U18s Pukekohe Netball representative
U18 Papukara Netball representative
U18 Auckland Netball representative
Howick Pakuranga Opens Representative
UNISS (Upper North netball competition) B grade Winners 2023
UNISS (Upper North netball competition) A grade Winners 2024
Competed in New Zealand Secondary Nationals and placed top 5.
Timeline
Customer Service Cashier
Autobahn
03.2023 - 09.2023
High School Diploma -
Howick College
High School Diploma -
Tuakau College
High School Diploma -
Hamilton Girls High School
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