Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jewell Hutchinson

Perth

Summary

I am a hardworking and passionate job seeker with strong organisational skills eager to secure an entry-level position and work within a team. I am excited to start this adventure while gaining additional skills and helping the growth of the organisation

Overview

3
3
years of professional experience

Work History

Customer Service and Administration

The Good Guys
11.2022 - 07.2023
  • Answered constant flow of customer calls with minimal wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Cultivated customer loyalty, promoted repeat business, and improved sales.
  • Communicated with vendors regarding backorder availability, future inventory, and special orders.
  • Leveraged sales expertise to promote products and capitalize on upsell opportunities.
  • Consulted with outside parties to resolve discrepancies and create expert solutions.
  • Provided information regarding charge accounts and loyalty programs.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Detected and corrected mistakes early on and implemented systems to avoid recurring issues.

Customer Service/Management

Tokyo Bowl
06.2022 - 11.2022
  • Evaluated current processes to develop improvement plans.
  • Produced detailed and relevant reports for use in making business decisions.
  • Gathered, documented, and modeled data to assess business trends.
  • Reviewed internal systems and organized training plans to address areas in need of improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organised dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Work Experience All Round

Brown Sugar Restaurant
03.2021 - 03.2021


  • Carried out day-day-day duties accurately and efficiently.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Answered questions about store policies and addressed customer concerns.
  • Used POS system to enter orders, process payments and issue receipts.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.

Work Experience

Food And Friendship Cafe
02.2020 - 03.2021
  • Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures.
  • Fulfilled customer orders while complying with pricing, packaging, and weighing procedures.
  • Maintained clean and attractive product displays to entice customer purchases.
  • Assisted customers with product selection by answering questions about food ingredients and nutritional value.
  • Monitored food temperatures to comply with safety regulations.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Replenished products daily for optimal freshness and visibility.
  • Exceeded customer expectations by providing a welcoming environment as well as prompt and friendly service to people of diverse backgrounds.
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.

Education

High School Diploma -

Warners Bay High School
Warners Bay, NSW
11.2021

Skills

    * Effective Communicator

    * Leadership Qualities

    * Patience

    * Cooperation

    * Listening Skills

    * Diversity Awareness

    * Computer and Technology skills including Microsoft Word, Powerpoint and Excel

    * Ability to work under supervision and autonomously where required

Timeline

Customer Service and Administration

The Good Guys
11.2022 - 07.2023

Customer Service/Management

Tokyo Bowl
06.2022 - 11.2022

Work Experience All Round

Brown Sugar Restaurant
03.2021 - 03.2021

Work Experience

Food And Friendship Cafe
02.2020 - 03.2021

High School Diploma -

Warners Bay High School

Similar Profiles

CREATE PROFILE
Jewell Hutchinson