CHRISTOPHER CHONG
Rosebery,NSW
Summary
Enthusiastic all-rounder eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of order management, payment processing and upselling, and training in flexibility. Fast-learner adept at memorizing menu details and specialty items. Motivated to learn, grow and excel in different industries.
Overview
3
3
years of professional experience
3
3
Certification
Work History
All Rounder
L'oven Craft Bakery
Burwood, NSW
05.2021 - Current
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Managed over 450 customers per day.
All Rounder
Pizza Hut
Waterloo, NSW
05.2018 - 11.2018
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Carried out day-day-day duties accurately and efficiently.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed over 50 customers dine-in, pick-up and delivery per day.
Education
Bachelor of Medical Science - Medical Sciences
University of New South Wales
Sydney, NSWBachelor of Biomedical Science - Biomedical Sciences
Australian Catholic University
Sydney, NSW11.2021
Higher School Certificate - Business Studies, Biology, Chemistry, Maths, EALD
Alexandria Park Community School
Alexandria, NSW10.2020
Unified Examination Certificate - English, Chinese, Malay, Science, Maths, Etc.
Kuen Cheng High School
Kuala Lumpur, Malaysia11.2017
Skills
- Flexible and Adaptable
- Collaboration
- Conflict Resolution
- Organization and Time Management
- Customer Service
- Self-Motivated
- Responsible
- MS Office
- Decision Making
- Workplace Cleaning and Upkeep
- Language Skills
- Order Accuracy and Delivery
Certification
Certified Barista, Australian Barista School (Issue Date: 26 Sep 2020)
- ABS Course National
- ABS Art Latte Art
TOEFL Junior Standard Test, ETS (Issue Date: 10 Mar 2015) - Total Score: 800/900 [Level 4]
TOEFL Junior Standard Test, ETS (Issue Date: 24 Aug 2017) - Total Score: 815/900 [Level 4]
Languages
- English - Fluent
- Mandarin - Native
- Malay - Basic
- Cantonese - Intermediate
- Hakka - Basic
- Japanese - Basic
Timeline
All Rounder
L'oven Craft Bakery
05.2021 - Current
All Rounder
Pizza Hut
05.2018 - 11.2018
Bachelor of Medical Science - Medical Sciences
University of New South Wales
Bachelor of Biomedical Science - Biomedical Sciences
Australian Catholic University
Higher School Certificate - Business Studies, Biology, Chemistry, Maths, EALD
Alexandria Park Community School
Unified Examination Certificate - English, Chinese, Malay, Science, Maths, Etc.
Kuen Cheng High School
Certified Barista, Australian Barista School (Issue Date: 26 Sep 2020)
- ABS Course National
- ABS Art Latte Art
TOEFL Junior Standard Test, ETS (Issue Date: 10 Mar 2015) - Total Score: 800/900 [Level 4]
TOEFL Junior Standard Test, ETS (Issue Date: 24 Aug 2017) - Total Score: 815/900 [Level 4]
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