JIALIN / LYNN ZENG

Receiving phone call and deal with customers via emails.

Inbound and outbound operation.

Organize upcoming containers and cargos and inspection, ensure all the receiving match to packing list.

Providing freight quote to customers.

Place an sales orders for customers and organize delivery with transports as per customers requests.

Pick and pack.

General office admin tasks, maintained personnel records and updated internal databases to support document management.

Order stocks.

Answer phone calls and emails with customers for orders.

Receiving payment.

Responsible for the reception, answering incoming calls.

Customer visits, answering customer inquiries and reporting matters for repair.

Handle, follow up for customer complaints

Responsible for property service canter information management work, collecting, organizing, filing and updating all kinds of customer information.