Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ngo Lan Anh Nguyen

Revesby,NSW

Summary

Developed strong customer service and communication skills in fast-paced hospitality environment. Demonstrates ability to manage multiple tasks and create positive guest experiences seamlessly. Seeking to transition into new field where these skills can contribute to team success and customer satisfaction.

Friendly and outgoing, known for creating welcoming environments and ensuring positive guest experiences. Understands importance of excellent customer service and possesses strong communication and multitasking skills. Aims to create memorable experiences that leave lasting impression on guests.

Offering exceptional interpersonal abilities and commitment to creating welcoming environments, ready to thrive in customer-focused roles. Brings quick learning ability and aptitude for understanding customer needs, along with strong communication and multitasking skills. Ready to use and develop customer service and problem-solving abilities in [Desired Position] role.

Overview

4
4
years of professional experience

Work History

Front of House Staff Member

Mam Mam Restaurant
10.2021 - Current
  • Established welcoming atmosphere by greeting each guest warmly.
  • Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
  • Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
  • Helped guests at tables when in need of assistance.
  • Prepare vegetable
  • Casher
  • Taking orders


Education

Certificate IV - Laboratory Techniques ( Pathology)

TAFE NSW
NSW
01-2022

Diploma - Laboratory Techniques ( Pathology)

TAFE NSW
NSW
07-2022

Skills

  • Order taking
  • Greeting guests
  • Cleanliness
  • Memory retention
  • Phone etiquette
  • Table setting
  • Training and mentoring

Languages

English
Professional Working
Vietnamese
Native or Bilingual

Timeline

Front of House Staff Member

Mam Mam Restaurant
10.2021 - Current

Certificate IV - Laboratory Techniques ( Pathology)

TAFE NSW

Diploma - Laboratory Techniques ( Pathology)

TAFE NSW
Ngo Lan Anh Nguyen