Summary
Overview
Work History
Education
Skills
Languages
Certification
Languages
Intership experience
Events experience
Timeline
Generic

Jiaqi Huang

Perth,WA

Summary

Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Daimonji Sushi Bar & Grill
Perth, WA
04.2025 - Current
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Developed positive relationships with customers through friendly interactions.
  • Resolved customer complaints promptly and efficiently.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.

Clerk

Bohan Mechanical and Electrical Co., Ltd
Guangzhou, Guangdong
01.2023 - 03.2023
  • Scanned documents into digital formats ensuring accuracy of content.
  • Utilized computer software programs to create reports, labels, forms.
  • Entered data into computer systems accurately and efficiently.
  • Collaborated with team members to complete tasks efficiently and meet deadlines.
  • Received and distributed incoming mail, messages and packages to appropriate individuals.
  • Completed and mailed contracts, invoices or checks.

Education

Bachelor of Commerce -

University of Western Australia
06.2025

Skills

  • Data analysis
  • Market research
  • Project management
  • Effective communication
  • Team collaboration
  • Scanning and copying
  • Typing speed

Languages

English, Chinese, Cantonese

Certification

  • RSA
  • RSG
  • Chinese driver license

Languages

English
Professional
Chinese (Mandarin)
Native/ Bilingual

Intership experience

  • Bohan Mechanical and Electrical Co., Ltd
  • Clerk
  • 2/2023-3/2023
  • Calculate costs, enter data
  • Use excel for statistic. Use internal software to calculate unit price and sum price.

Events experience

  • School’s leader of Department of Publicity
  • Organize, plan and support for school activities
  • Use different kinds of software like photoshop and procreate to prepare the posters and logo

Timeline

Customer Service Representative

Daimonji Sushi Bar & Grill
04.2025 - Current

Clerk

Bohan Mechanical and Electrical Co., Ltd
01.2023 - 03.2023

Bachelor of Commerce -

University of Western Australia
Jiaqi Huang