Hi, I’m
Jiarong Amelia He
Ashwood,VIC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sale assistant position. Ready to help team achieve company goals.
Overview
5
years of professional experience
2
Certificate
Work History
First Impression Events Pty Ltd
Sales Assistant
04.2023 - Current
Job overview
- Arranged merchandise to present visually appealing displays and attract clientele.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Monitored current trends to understand fashions and better serve customer needs.
- Maintained counter and display areas for cleanliness and organization.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
David Jones Pty Ltd
Sales Assistant
10.2022 - 02.2023
Job overview
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Researched new clients for sales team, inputting contact information into Salesforce.
SiFang Real Estate
Receptionist
07.2016 - 05.2017
Job overview
- Responded to email enquiries
- Performed general office management duties, such as ordering stationary
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
The Ugg Boots Store
Sales assistant and Cashier
05.2013 - 12.2014
Job overview
- Assisted customers with prompt and polite support in-person and via telephone.
- Fielded customer questions to share information about products, availability and pricing.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Input credit and debit card payments in POS system to complete purchases.
- Helped customers locate products and checked store system for merchandise at other sites.
Paris Season Jewellery Shop, Shopping
Sales assistant and Cashier
08.2010 - 12.2011
Job overview
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Helped customers locate products and checked store system for merchandise at other sites.
- Fielded customer questions to share information about products, availability and pricing.
- Completed orders and organized product deliveries to meet customer timetables.
- Referred customers to various services by evaluating needs and providing recommendations.
- Supported loss prevention goals by monitoring shopper behavior.
- Worked independently with minimal supervision.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
Monash University
Bachelor of Nursing
Holmesglen Institute of TAFE
Diploma of Nursing
2013
Skills
- Time Management
- Selling Skills
- Loyalty Programs
- Product Merchandising
- Meeting Sales Goals
- Merchandising and Display
- Customer Service and Assistance
- New Customer Onboarding
- Strong Communication and Interpersonal Skills
- Teamwork and Collaboration
- Retail Store Operations
Certification
Monday, Tuesday : 9:30-21:00
Wednesday: 9:30-2:30
Thursday, Friday Saturday: 9:00-21:00
Timeline
Sales Assistant
First Impression Events Pty Ltd
04.2023 - Current
Sales Assistant
David Jones Pty Ltd
10.2022 - 02.2023
Receptionist
SiFang Real Estate
07.2016 - 05.2017
Sales assistant and Cashier
The Ugg Boots Store
05.2013 - 12.2014
Sales assistant and Cashier
Paris Season Jewellery Shop, Shopping
08.2010 - 12.2011
Monash University
Bachelor of Nursing
Holmesglen Institute of TAFE
Diploma of Nursing
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