Jiatong Wei
Auburn,NSW
Summary
9 years of sales experience in retail environments. Recognized for ability to communicate with customers and provide exceptional service that ensures client retention and positive feedback. Possess superb abilities to develop and maintain a high level of product knowledge to persuasively promote them to existing and potential customers. Enjoying work in a team where everyone works together and always focus the result of KPI.
Overview
9
9
years of professional experience
Work History
Sales Consultant
Alto Land Rover
Artarmon , NSW
08.2023 - 06.2025
- Ensured customer satisfaction by providing follow-up support after purchases.
- Identified areas of improvement within existing processes and procedures.
- Participated in regular training sessions on new products, services, and industry trends.
- Created customized presentations for potential customers based on their requirements.
Sales Assistant
Saint Laurent
Sydney , NSW
04.2022 - 07.2023
- Successfully achieved the monthly target and have always been a top salesperson in the store.
- Built relationships with customers and the community to promote long-term business growth.
- Worked with the sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Fielded customer complaints and facilitated negotiations, resolving issues, and reaching mutual conclusions.
Beauty Advisor
CHANEL
SYDNEY, NSW
12.2019 - 02.2022
- Provide honest and confident feedback to customers regarding products.
- Set and achieve personal sales goals while supporting the goals of the team.
- Build lasting relationships with customers by contacting them to follow up on purchases, suggest new products, and invite them to upcoming events.
- Successful achievement of KPIs with a daily average of $10k (AUD) in sales across strategic product categories.
Retail Brand Ambassador
DFS
Sydney, NSW
03.2016 - 10.2019
- Brand Ambassador for BVLGARI (fragrance) and Lancôme.
- Organized and carried out promotional events, set up and tore down event sites, and interacted with customers.
- Met and exceeded goals for high-volume personal sales through clientele development and product knowledge.
Senior Beauty Therapist
Embrow Beauty
Rhodes, NSW
01.2016 - 12.2018
- Promptly answered multi-line phone, returned clients' calls, and scheduled appointments.
- Sold salon-exclusive skincare products. Converted 9% of service customers into product customers.
- Built and deepened productive and positive customer relationships with high-quality service, and a focus on gaining loyalty.
- Trained staff on strategies for regularly surpassing sales goals.
Education
Diploma of Beauty Therapist -
TAFE
SYDNEY06.2017
Skills
- Fluent Mandarin and English speaker
- Engaging with Diverse Customers
- Product Management and pricing
- Creative problem solver
- Upselling and Cross-Selling
Timeline
Sales Consultant
Alto Land Rover
08.2023 - 06.2025
Sales Assistant
Saint Laurent
04.2022 - 07.2023
Beauty Advisor
CHANEL
12.2019 - 02.2022
Retail Brand Ambassador
DFS
03.2016 - 10.2019
Senior Beauty Therapist
Embrow Beauty
01.2016 - 12.2018
Diploma of Beauty Therapist -
TAFE
Similar Profiles
Edward DobbsEdward Dobbs
General Manager at Jaguar Land Rover Flatirons And Land Rover DenverGeneral Manager at Jaguar Land Rover Flatirons And Land Rover Denver
Endri ArapiEndri Arapi
Automotive Technician at Dream Land S.R.L (Jaguar Land Rover)Automotive Technician at Dream Land S.R.L (Jaguar Land Rover)
Pooja NeelgundmathPooja Neelgundmath
Assistant consultant at Tata Consultancy Services(Jaguar Land Rover)Assistant consultant at Tata Consultancy Services(Jaguar Land Rover)
Helena MafiHelena Mafi
Warehouse Worker at THE ICONIC - Fulfillment CentreWarehouse Worker at THE ICONIC - Fulfillment Centre
RAVIVARMAN NAGARAJANRAVIVARMAN NAGARAJAN
Customer Service Representative at Cashier RetailCustomer Service Representative at Cashier Retail