Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jiayi Li

Melbourne,VIC

Summary

Proven track record in fostering community and enhancing safety as a Student Residential Advisor at the University of Melbourne, showcasing strong adaptability and excellent communication skills. Increased resident retention through innovative programs and exceptional service. Skilled in emergency response and multicultural competence, driving positive outcomes in diverse educational settings.

Overview

5
5
years of professional experience

Work History

Student Residential Advisor

University of Melbourne
Carlton, VIC
01.2023 - 12.2023
  • Maintained accurate records of resident interactions, incident reports, and other relevant documentation in accordance with university housing policies.
  • Collaborated with fellow Residential Advisors to develop innovative programming aimed at promoting personal growth and development among residents.
  • Assisted in maintaining a safe living environment for students by conducting routine room inspections and addressing potential hazards.
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
  • Encouraged responsible behaviour among residents with effective enforcement of university policies related to alcohol consumption, noise levels, and guest visitation procedures.
  • Contributed positively to staff team dynamics by actively participating in training workshops focused on leadership development, crisis management strategies, and mental health awareness.
  • Fostered connections between first-year residents and upper-class students through mentorship programs designed to support academic success, personal growth, and social engagement.
  • Strengthened relationships between faculty members and residential staff by facilitating opportunities for collaboration on programs designed to enhance student learning outside of the classroom setting.
  • Increased resident retention rates by providing exceptional customer service and fostering a sense of community within the residence hall.

Operator

ECU Worldwide
Qingdao, China
07.2021 - 05.2022
  • Promoted positive relationship with international clients through efficient communication
  • Used problem-solving and issue-resolution skills to promptly and successfully address problems.
  • Organized and coordinated workers and drivers at container yard to enhance swift transition of goods.
  • Maintained clear documents and reports for future analysis and optimisation in working procedures

English Teacher

New Channel International Education Group
Qingdao, China
05.2019 - 05.2021
  • Developed innovative lesson plans to engage students in English language learning.
  • Prepared and implemented lesson plans covering required course topics.
  • Assessed student progress and provided feedback to improve performance and establish academic success.
  • Improved classroom management by implementing consistent routines and clear expectations for behavior.
  • Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
  • Promoted a positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.
  • Implemented project-based learning activities that encouraged collaboration, critical thinking, and problem-solving skills among students.
  • Developed strong relationships with parents and guardians, fostering open communication regarding student progress and needs.

Education

Master of Education - Education

University of Melbourne
Melbourne, VIC
12.2023

Bachelor of Science - Software Engineering

Qingdao University
Qingdao, China
06.2021

Skills

  • HLTAID012 First Aid in education settings
  • Mandatory Reporting for childcare Sector
  • WWC
  • ALL about Allergens for Children's education and care
  • Do Food Safety Certificate
  • Mental health First Aider
  • Emergency First Responder
  • Multicultural Competence
  • Family relationship development
  • Teamwork and Collaboration
  • Attention to Detail
  • Excellent Communication
  • Adaptability and Flexibility

Languages

Chinese (Mandarin)
Native or Bilingual

Timeline

Student Residential Advisor

University of Melbourne
01.2023 - 12.2023

Operator

ECU Worldwide
07.2021 - 05.2022

English Teacher

New Channel International Education Group
05.2019 - 05.2021

Master of Education - Education

University of Melbourne

Bachelor of Science - Software Engineering

Qingdao University
Jiayi Li