Jiayi Wei
Melbourne,VIC
Summary
Dynamic and customer-focused professional with experience at ATL Fitness, excelling in social media management and content creation. Proven ability to enhance client engagement through effective communication and appointment scheduling. Passionate about delivering exceptional service and supporting PR and marketing campaigns to drive brand awareness and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Receptionist
ATL Fitness
Hawthorn, VIC
08.2022 - 05.2023
- Greeted visitors and customers warmly, offering refreshments as appropriate.
- Handled diverse needs for clients in-person, by phone or through email.
- Managed phone calls, directing inquiries to appropriate staff members.
- Scheduled appointments and maintained an organized calendar for trainers.
- Assisted in managing daily social media interactions and responding to audience inquiries.
- Created engaging content for various social media platforms.
Education
Bachelor of Arts - Media And Communication
Swinburne University of Technology
Melbourne, VIC07-2025
Skills
- Social media management
- Content creation
- Effective communication
- Customer service
- Time management
- Appointment scheduling
- PR and marketing campaign support
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Timeline
Receptionist
ATL Fitness
08.2022 - 05.2023
Bachelor of Arts - Media And Communication
Swinburne University of Technology
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