Summary
Overview
Work History
Education
Skills
Languages
Visa condition
Timeline
Generic

JIAYU LI

Brisbane,QLD

Summary

Well-qualified server familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.

Overview

4
4
years of professional experience

Work History

Sales Assisstant

Harvey Norman
11.2022 - 06.2023
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.


Operational Manager

TAIKANG BYBO Dental Corp
10.2021 - 04.2022
  • Responsible for implementation and control of the whole process of the company's operation and management.
  • Monitoring the differences between actual operating performance and the budget data in individual store to analyze the causing reason.
  • Partnered with marketing team to promote customer conversion rate and committed to achieve high performance in individual stores.
  • Effectively allocating resources for individual stores based on weekly,monthly, quarterly, yearly performances to achieve higher margin

English Teacher

XES Education
03.2021 - 09.2021
  • Developed innovative lesson plans to engage students in English language learning.
  • Assessed student progress and provided feedback to improve performance and establish academic success.
  • Prepared and implemented lesson plans covering required course topics.
  • Designed and implemented assessments to measure student progress in English language learning.

Cashier

Sunlit Asian Supermarket
12.2019 - 01.2021
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.


Education

Master of Arts - Applied Linguistics

University of Queensland
Brisbane, QLD
12.2019

Skills

  • Excellent customer service
  • Complex Problem-Solving
  • File handling
  • Communication Skills

Languages

English
Full Professional
Chinese (Mandarin)
Native or Bilingual

Visa condition

 Partner Visa (820&801) Holder : unlimited working entitlement

Timeline

Sales Assisstant

Harvey Norman
11.2022 - 06.2023

Operational Manager

TAIKANG BYBO Dental Corp
10.2021 - 04.2022

English Teacher

XES Education
03.2021 - 09.2021

Cashier

Sunlit Asian Supermarket
12.2019 - 01.2021

Master of Arts - Applied Linguistics

University of Queensland

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JIAYU LI