Noah Mikati
Greenacre,NSW
Summary
I am a Channel Account Manager with a proven track record on YouTube and TikTok, driving subscriber growth by over 250,000 through strategic data analysis and trend recognition. Expert in customer service and team collaboration, leveraging Adobe Premiere Pro for impactful storytelling. Adept at problem resolution, enhancing user experiences across platforms.
Overview
5
5
years of professional experience
Work History
Sales Assisstant
Petbarn
Sydney, NSW
09.2024 - Current
- Assisted customers with product selection and provided recommendations.
- Collaborated with team members to manage inventory levels effectively.
- Participated in training sessions to improve sales techniques and product knowledge.
- Handled customer inquiries and resolved issues promptly and professionally.
Inventory & E-commerce Coordinator
Ebay
Sydney, NSW
11.2023 - 12.2024
- Managed product listings and inventory updates on platform.
- Analyzed customer feedback to enhance user experience.
- Assisted in managing customer inquiries through various channels.
- Developed training materials for new team members.
- Coordinated with internal teams to ensure accurate product information was available online.
- Monitored competitor activities and market trends regularly.
Store Team Member
Coles Supermarkets
Sydney
01.2022 - 08.2022
- Worked at Coles Supermarkets for 7 months in grocery where I did Splitting and Shelving
- Collaborated with team members to ensure smooth operations.
- Handled customer complaints and resolved issues promptly.
- Participated in safety training and adhered to protocols consistently.
- Performed inventory control activities such as counting merchandise, reconciling discrepancies between physical counts and computer records.
Math Tutor
Thinking Cap Tutoring Centre
Sydney
01.2022 - 07.2022
- Tutored at Thinking cap Tutoring centre for 6 months
- Developed personalized lesson plans for diverse student learning styles.
- Utilized educational software to track student progress and identify areas for improvement.
- Communicated regularly with parents to discuss student progress and strategies.
- Collaborated with fellow tutors to share resources and best teaching practices.
Channel Account Manager
Youtube
Sydney, NSW
03.2021 - 05.2021
- I ran my own YouTube and TikTok pages, including video editing and analysis of analytics, with over 500,000,000 views, recognizing trends within the success of certain videos, etc.
- Managed partner relationships to enhance collaboration and drive channel growth.
- Analyzed performance data to identify trends and recommend improvements, growing my social media accounts by over 250,000 subscribers across all platforms.
- Learned how to tell stories through different mediums and genres within social media to capture different audiences.
- Utilized different editing platforms, including Adobe Premiere Pro, CapCut, and iMovie, to create videos.
Education
Software Engineering -
UTS
Ultimo, NSW11-2027
High School -
Al Noori Muslim High School
Greenacre, NSW12-2022
Skills
- Customer service
- Product management and pricing
- Data analysis
- Team collaboration
- Inventory management
- Educational tutoring
- Problem resolution
Awards And Acknowledgements
- Nominated for prefect, 2016
- Class captain, 2016, 2019
- Manager, moderator, eSports team
- Grew social media accounts to over 500 million views and over 200,000 subscribers
Timeline
Sales Assisstant
Petbarn
09.2024 - Current
Inventory & E-commerce Coordinator
Ebay
11.2023 - 12.2024
Store Team Member
Coles Supermarkets
01.2022 - 08.2022
Math Tutor
Thinking Cap Tutoring Centre
01.2022 - 07.2022
Channel Account Manager
Youtube
03.2021 - 05.2021
Software Engineering -
UTS
High School -
Al Noori Muslim High School