Jim Vining
Perth,Australia
Summary
Experienced owner/operator with extensive knowledge of market dynamics and competitive landscape. Proven track record in negotiating successful deals and driving profitability. Effective leader skilled in enhancing employee productivity and fostering customer loyalty.
Overview
32
32
years of professional experience
Work History
Owner/Operator
Cheeky Sparrow
Perth, WA
05.2014 - 05.2025
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Formed and sustained strategic relationships with clients.
- Set pricing structures according to market analytics and emerging trends.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Trained new employees to perform duties.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
- Interviewed, hired and trained staff to improve customer retention and bolster sales.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Manager
Telstra Shop Subiaco
Subiaco, WA
04.2013 - 03.2014
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Produced thorough, accurate and timely reports of project activities.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Reviewed completed work to verify consistency, quality, and conformance.
- Provided leadership during times of organizational change or crisis situations.
Manager
Telstra Shop Midland Gate
Perth, Australia
01.2005 - 03.2012
- Managing the operations of the store, including stock and people.
- I manage my teams delivery of sales and service.
- Achieving sales targets, insuring my staff maximise all sales opportunities.
- I ensure the prompt resolution of customer issues and complaints at my store.
- I maintain an effective working relationship with the business owner and Telstra.
- Demonstrate leadership qualities and contribute in the decision making processes that determine operational direction of the business.
- Have developed a high performing team that continuously achieves sales targets set by Telstra.
- I understand key retail operating metrics and cost management including maximising labour budgets.
Sales Consultant
Telstra Shop Joondalup
Joondalup, Australia
01.2003 - 01.2005
- Assisting customers with both sales and service enquiries.
- Providing customers with a one on one experience explaining products and services.
- Interacting with customers from all walks of life and matching their needs with Telstra products.
- Working to target. Daily, weekly and monthly.
Customer Service Officer(Temporary Position)
Centrelink, Mirrabooka Customer Service Centre
Mirrabooka, Australia
03.2003 - 11.2003
- First point of contact with all customers visiting the service centre to ensure customers would be directed to the relevant area of the office.
- Liaising with all departments within the office to effectively cut down customer wait times.
- Booking customer appointments.
Bar Staff/Lifeguard
Red McGregor Hotel
Aviemore, Scotland
12.2002 - 03.2003
- Worked shifts in the Bar as well as working as a Lifeguard in the Leisure Centre.
Deck Hand
Isle of Man Steam Packet Co
, Isle of Man
01.2002 - 12.2002
- Deck Hand for Ferry Company operating between Liverpool, Douglas and Dublin.
- Securing vehicles, luggage and people to insure nothing was rolling around on deck.
- Bridge watch keeping duties(Helmsmanship and Navigation Tasks).
Village Director/Waterfront Director/Cabin Counselor/Lifeguard/Water Ski Instructor
YMCA Camp Crosley
Indiana, U.S.A.
01.1999 - 01.2001
- 1st Year I was employed as a Cabin Counsellor for teenage boys.
- 2nd Year I spent as the Waterfront Director. I was responsible for all waterfront activities including swimming, sailing, canoeing, kayaking and water skiing. This was a challenging role due to the multiple activities and maintaining a balance of fun and safety for the campers.
- 3rd Year found me as the Boys Village Director and the Waterfront Director. As Boys Village Director I was responsible for scheduling daily activities and as a mentor for the Counsellors.
- All 3 years I also conducted duties as a Lifeguard and Water Ski Instructor.
Sales Consultant
Old Empire Trading Company
London, United Kingdom
05.1998 - 12.1999
- Employed as Sales Consultant selling imported furniture from India, China and the Middle East.
Bar Staff/Lifeguard
Red McGregor Hotel
Aviemore, Scotland
12.1998 - 04.1999
- Worked shifts in the Bar as well as working as a Lifeguard in the Leisure Centre.
Boatswains Mate
Royal Australian Navy
, Australia
01.1993 - 01.1998
- Served as a Seamanship/Gunnery Sailor. Duties included; Bridge Watch Keeping, Ships Husbandry, General Seamanship Duties.
- Served on various ships and deployed overseas regularly to SE Asia, the Pacific and North America.
Education
TEE -
Tuart College
01.1991
Skills
- Interpersonal skills
- Professionalism
- Organizational skills
- Priority management
- Retail experience
- Sales management
- Performance optimization
- Sales opportunity maximization
- Customer rapport building
- Sales target achievement
- Team development
- High-performing teams
- Customer service
- Inventory management
- Relationship management
- Negotiation
- Regulatory compliance
- Finance management
Timeline
Owner/Operator
Cheeky Sparrow
05.2014 - 05.2025
Manager
Telstra Shop Subiaco
04.2013 - 03.2014
Manager
Telstra Shop Midland Gate
01.2005 - 03.2012
Customer Service Officer(Temporary Position)
Centrelink, Mirrabooka Customer Service Centre
03.2003 - 11.2003
Sales Consultant
Telstra Shop Joondalup
01.2003 - 01.2005
Bar Staff/Lifeguard
Red McGregor Hotel
12.2002 - 03.2003
Deck Hand
Isle of Man Steam Packet Co
01.2002 - 12.2002
Village Director/Waterfront Director/Cabin Counselor/Lifeguard/Water Ski Instructor
YMCA Camp Crosley
01.1999 - 01.2001
Bar Staff/Lifeguard
Red McGregor Hotel
12.1998 - 04.1999
Sales Consultant
Old Empire Trading Company
05.1998 - 12.1999
Boatswains Mate
Royal Australian Navy
01.1993 - 01.1998
TEE -
Tuart College
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