Jin Yang
Docklands,VIC
Summary
I recently completed the master’s degree at the University of Melbourne and gained experience through part-time jobs in retail and customer service. I'm attracted to Dangerfield's alternative fashion style that embraces individuality. Having frequented Dangerfield's Melbourne store, the warmth and friendliness of the staff that truly made me a devoted customer. I am confident that my enthusiasm and relevant skills will be a valuable addition to the Dangerfield team.
Overview
5
5
years of professional experience
Work History
All-rounder at Café
Bito Beans
07.2022 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Used POS system to accurately enter orders and process payments.
Student Representative
University Of Melbourne
02.2023 - 07.2023
- Attended meetings with ACS, teaching teams and peer student representatives to discuss programs.
- Collaborated with other departments to promote student engagement.
Volunteer
University Of Melbourne
05.2023 - 06.2023
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
Customer Service Representative
Han Media PTY LTD
07.2019 - 03.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Marketing Intern
Link Media PTY LED
07.2019 - 08.2019
- Helped with planning and hosting of marketing events.
- Collaborated with team members to help expand marketing channels.
Sales Assistant
MUJI
11.2018 - 02.2019
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Greeted customers and helped with product questions, selections, and purchases.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Education
Master of Information Systems - Information Technology
University of Melbourne
Melbourne, VIC07.2023
Bachelor of Commerce - Finance And Marketing
University of Melbourne
Melbourne, VIC07.2021
Skills
- POS System Operations
- Quick Learning
- Team Cooperation
- Folding Clothes
- Product and Service Sales
- Cash Counting
- Customer Satisfaction
- Fitting Room Support
- Inventory Management
- Flexible Hours
Work Availability
Available to work Monday to Sunday during the Christmas holiday period
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Volunteer
University Of Melbourne
05.2023 - 06.2023
Student Representative
University Of Melbourne
02.2023 - 07.2023
All-rounder at Café
Bito Beans
07.2022 - Current
Customer Service Representative
Han Media PTY LTD
07.2019 - 03.2020
Marketing Intern
Link Media PTY LED
07.2019 - 08.2019
Sales Assistant
MUJI
11.2018 - 02.2019
Master of Information Systems - Information Technology
University of Melbourne
Bachelor of Commerce - Finance And Marketing
University of Melbourne
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