Jinal Kapadia
Summary
Passionate to work as cyber security analyst to mitigate digital threats across diverse industries. Proficient in conducting comprehensive risk assessments, implementing robust security measures, and orchestrating incident response strategies to ensure the confidentiality, integrity, and availability of sensitive information.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Member
Woolworths Group
12.2023 - Current
- Operate cash registers and process transactions accurately and efficiently.
- Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
- Ensure compliance with company policies and procedures, including safety and security protocols.
- Collaborate with team members to achieve store targets and goals.
Team Member
Catch Of The Day
02.2022 - 12.2023
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Tried my hand on working in a system called High jump to assign the product and AMR which is designed as robotics system to reduce manual work.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Web Developer Intern
Aurosoft.com.in
01.2019 - 04.2020
- Enhanced website functionality by optimizing existing code and implementing new features.
- Collaborated with cross-functional teams to design, develop, and launch innovative web applications.
- Conducted thorough quality assurance testing to identify and resolve issues before deployment.
Education
Master of Information Technology - Cyber Security
Charles Strut University
Melbourne, VIC03.2022
Bachelor's of Engineering - IT
Ahmedabad Institute Of Technology
Ahmedabad, India02.2018
Skills
- Customer Service
- Cyber security
- client support
- MS office
- Report preparation and analysis
- AWS
- Chatbot
- Phishing platform
Certification
ITIL 4 foundation
Timeline
Team Member
Woolworths Group
12.2023 - Current
Team Member
Catch Of The Day
02.2022 - 12.2023
Web Developer Intern
Aurosoft.com.in
01.2019 - 04.2020
Master of Information Technology - Cyber Security
Charles Strut University
Bachelor's of Engineering - IT
Ahmedabad Institute Of Technology
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