JINGHAN HAO
Summary
A resolute and purposeful agent assistant with over two years of working experience in the immigration and education industries. Demonstrated expertise in multitasking, effective time management, and fluent communication in both English and Mandarin. Proven ability in managing social media platforms, achieving substantial growth with 2K followers and garnering 100K reviews. Seek opportunities to contribute my skills and experience in a dynamic professional setting.
Overview
4
4
years of professional experience
Work History
Agent Assistant
Compass Education and Immigration Group
04.2023 - 01.2024
- Provide professional advice to clients regarding their visa situations and their eligibility for various visa categories
- Conduct client document reviews and provide advice to ensure compliance with immigration law
- Draft and submit visa applications on behalf of clients, e.g., resumes and genuine temporary entrant statements, ensuring adherence to deadlines and accuracy
- Maintain effective communication with clients, providing regular updates on the status of their applications and addressing inquiries promptly, fostering a positive online community
- Conducted comprehensive assessments of clients' visa requirements and facilitated the selection of appropriate insurance products
Consultant Assistant
Austlink Education Group
04.2022 - 04.2023
- Guided students in preparing relevant documents, e.g., resumes, personal statements, and genuine temporary entrant statements
- Collaborated with consultants to design personalized study plans for prospective students
- Managed the completion and submission of students' applications
- Maintained initiative-taking and timely communication with students, fostering client satisfaction and loyalty
- Participated in university/college training meetings, delivering updated student information through various communication channels such as portals, emails, and group chats.
Mandarin Tutor
Tutoroo
02.2020 - 07.2022
- Developed customized lesson plans to meet the specific needs and learning styles of individual students
- Conducted personalized online Mandarin lessons for students of various proficiency levels, focusing on language skills development, cultural understanding, and practical communication
- Evaluated individual student progress through regular assessments
Education
Master of Information Systems -
University of Queensland
Australia07.2022
Bachelor of Logistics Management -
Southeast University Chengxian College China
C06.2018
Skills
- Mandarin and English Proficiency
- Study Plan Development
- Office365 Suite
- Communication
- Time management
- Creativity
- Problem Solving
- Videography
- Customer Service
Timeline
Agent Assistant
Compass Education and Immigration Group
04.2023 - 01.2024
Consultant Assistant
Austlink Education Group
04.2022 - 04.2023
Mandarin Tutor
Tutoroo
02.2020 - 07.2022
Master of Information Systems -
University of Queensland
Bachelor of Logistics Management -
Southeast University Chengxian College China
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