JINSU YU
Sunshine Coast,QLD
Summary
Proven leader in the hospitality sector, adept at enhancing operational efficiency and customer satisfaction.
Skilled in quick adaptability and effective communication.
Overview
3
3
years of professional experience
Work History
Cook Manager
SUSHI ARI
Sunshine Coast, QLD
09.2023 - Current
- Enhanced kitchen efficiency by streamlining prep processes and optimizing ingredient usage.
- Maintained a high standard of cleanliness, ensuring a safe and sanitary work environment for staff and customers.
Floor Manager
ZIZIGO KOREAN CUISINE
Townsville, QLD
12.2022 - 06.2023
- Managed store inventory and stock levels to maintain availability of products.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
Customer Service Manager
SURFY BEACH
YANG YANG , KANG WON DO
08.2022 - 12.2022
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
Head Bartender
SHIMMY SHIMMY HOOKAH BAR
SEOUL, KOREA
04.2022 - 08.2022
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
Floor Supervisor
La Suisse Bistro
SEOUL, KOREA
09.2021 - 04.2022
- Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
- Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
Skills
- Quick adaptability
- Self-motivated
- Time Management
- Effective Communication
- Multitasking Abilities
Timeline
Cook Manager
SUSHI ARI
09.2023 - Current
Floor Manager
ZIZIGO KOREAN CUISINE
12.2022 - 06.2023
Customer Service Manager
SURFY BEACH
08.2022 - 12.2022
Head Bartender
SHIMMY SHIMMY HOOKAH BAR
04.2022 - 08.2022
Floor Supervisor
La Suisse Bistro
09.2021 - 04.2022