Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JITHU JOSHY

Canberra,ACT

Summary

Dedicated professional with a proven track record at St. Johns Mission Charitable Trust, excelling in elderly care and customer service. Demonstrated ability to enhance patient quality of life and streamline shop operations, showcasing exceptional time management and compassionate interpersonal skills. Achieved a significant improvement in customer and patient satisfaction, reflecting a strong commitment to excellence and empathy.

Developed strong customer service skills and understanding of retail operations in fast-paced environment. Looking to transition into new field, leveraging experience in inventory management and teamwork. Capable of adapting to new challenges and contributing effectively in various settings.

Overview

5
5
years of professional experience

Work History

Shop Assistant

Family Business
01.2020 - 01.2025
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Checked incoming orders and organized new stock.

Caregiver

St. Johns Mission Charitable Trust
09.2024 - 12.2024
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Offered companionship and kindness to elderly patients.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Maintained clean, safe, and well-organized patient environment.

Education

Bachelor of Science - Nursing

University of Canberra
Canberra, ACT
12-2027

Skills

  • Customer service
  • Respectful and compassionate
  • Cash handling
  • Time management

Languages

English
Advanced (C1)
Malayalam
Native or Bilingual

Timeline

Caregiver

St. Johns Mission Charitable Trust
09.2024 - 12.2024

Shop Assistant

Family Business
01.2020 - 01.2025

Bachelor of Science - Nursing

University of Canberra
JITHU JOSHY