Overview
Work History
Education
Skills
Hobbies and Interests
Personal Information
Timeline
Generic

Jiwan Singh

Boulevard,Victoria

Overview

25
25
years of professional experience

Work History

Customer Service Officer

ISS Facility Services
06.2024 - Current
  • Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.

Dealer/Supervisor

Gender, Crown
01.2000 - Current
  • Accurately handled cash and chip transactions
  • Monitored and reported any discrepancies or errors
  • Ensured compliance with gaming regulations and policies
  • Managed multiple games and players simultaneously
  • Handled cash and chip transactions while maintaining game integrity
  • Monitored and responded to player inquiries and issues
  • Managed game pace and ensured timely player rotations
  • Coordinated with other dealers and staff to maintain efficient game flow
  • Adapted to changing game dynamics and player volumes
  • Effectively communicated game rules and procedures to players
  • Provided clear and concise instructions and explanations
  • Resolved player disputes and concerns in a professional manner
  • Handled player complaints and issues promptly and fairly
  • Resolved conflicts and disputes in a calm and professional manner
  • Identified and reported any game or equipment issues to management
  • Collaborated with other dealers, pit bosses, and staff to maintain efficient game operations
  • Supported and assisted colleagues as needed
  • Contributed to a positive and productive work environment
  • Adapted to new games, procedures, and regulations quickly and efficiently
  • Adjusted to changing player volumes and game dynamics
  • Demonstrated flexibility in a fast-paced and dynamic environment

Education

Accounting Degree -

swinburne university
Melbourne
11.1999

Skills

  • Excellent communication
  • Interpersonal skills
  • Leadership
  • Problem solving abilities
  • Professionalism

Hobbies and Interests

  • Golf
  • Running

Personal Information

  • Date of Birth: 01/08/78
  • Gender: Male

Timeline

Customer Service Officer

ISS Facility Services
06.2024 - Current

Dealer/Supervisor

Gender, Crown
01.2000 - Current

Accounting Degree -

swinburne university

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Jiwan Singh