JIYOUNG KIM
Richmond,NSW
Summary
Proficient in managing patient inquiries and delivering support within healthcare environments. Demonstrates exceptional communication skills and empathy to resolve issues, achieving high levels of customer satisfaction. Familiar with healthcare protocols and procedures, enhancing service efficiency and effectiveness.
Overview
19
19
years of professional experience
Work History
CEO & Representative pilates instructor
WELLS PILATES STUDIO
03.2018 - 11.2024
Cabin Crew Member
QATAR AIRWAYS
09.2012 - 02.2016
Ground staff
KOREAN AIR
03.2011 - 02.2012
Physiotherapist
KANG ORTHOPEDICS
01.2006 - 02.2007
Education
Master of Science - Nursing Practice
Western Sydney University
Sydney, NSW12-2026
Master of Sport Management -
KOREA NATIONAL SPORT UNIVERSITY
08.2022
Bachelor of Arts - English Language and literature
SUNGKYUNKWAN UNIVERSITY
02.2011
Exchange student program, studied English Language in the Netherlands
FONTYS UNIVERSITY
07.2010
Bachelor of Public Health - undefined
NATIONAL INSTITUTE FOR LIFELONG EDUCATION
02.2008
Associate Degree - Physical Therapy
DAEJEON HEALTH INSTITUTE OF TECHNOLOGY
02.2006
Skills
- Active listening
- Critical thinking
- Customer relations
- Team collaboration
- People and culture
- Healthcare ethics
Timeline
CEO & Representative pilates instructor
WELLS PILATES STUDIO
03.2018 - 11.2024
Cabin Crew Member
QATAR AIRWAYS
09.2012 - 02.2016
Ground staff
KOREAN AIR
03.2011 - 02.2012
Physiotherapist
KANG ORTHOPEDICS
01.2006 - 02.2007
Bachelor of Arts - English Language and literature
SUNGKYUNKWAN UNIVERSITY
Exchange student program, studied English Language in the Netherlands
FONTYS UNIVERSITY
Bachelor of Public Health - undefined
NATIONAL INSTITUTE FOR LIFELONG EDUCATION
Associate Degree - Physical Therapy
DAEJEON HEALTH INSTITUTE OF TECHNOLOGY
Master of Science - Nursing Practice
Western Sydney University
Master of Sport Management -
KOREA NATIONAL SPORT UNIVERSITY
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