Jo-Anne Hobden
Yass,NSW
Summary
Customer service industry.
Woolworths and IGA
Customer-focused Cashier with expertise in POS operations and addressing customer inquiries. Enhances satisfaction through clear communication and organized service while ensuring a clean environment. Delivers exceptional service and promotes team collaboration.
Traffic control/construction industry.
Many years of experience in traffic management, highway work, road construction, spray seal, heavy patching, road widening, guard barriers, line marking, highway contraflows. Pedestrian watch, and event management.
Clear communication via radio, able to operate boom gates, portable traffic lights, VMS boards. Activate ROLs. Team leader responsibilities,maintenance of signage and equipment on Utes or trucks. Many hours on foot holding a stop slow batt in all weather conditions.
Strong communication skills and ability to maintain professional relationships with Transport for New South Wales, Downer, many other clients.
Miscellaneous Jobs
CLEANER at Soldiers Club Yass.
Cleaning of toilet amenities, squash courts and amenities, vacuum carpet areas, mopping, table and chairs sterilisation, pokies wiped and sterilised.
SHORT ORDER COOK/BARISTA
Yass country kitchen, customer service, taking orders, short order meals and snacks cooked, barista made coffees, management of food and stock control, reordering stock and quality control, management of staff and rosters.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Traffic Controller
Stadelmann Enterprises
Bright, Vic
03.2024 - Current
Customer Service Cashier
Woolworths , IGA
Yass
01.2023 - 03.2024
- Processed customer transactions to ensure accurate and timely service at Woolworths and IGA.
- Handled cash, credit, and electronic payments securely and accurately.
- Assisted customers with product inquiries and guided them through store layout to enhance shopping experience.
Maintained organized and clean checkout area to promote a welcoming environment.
- Communicated effectively with team members and customers to ensure smooth operations.
Education
Merriwa Central High School
MerriwaSkills
Customer service
- Cashier console operations
- Customer inquiries
- Refund handling
- POS system operation
- Restock products
- Staff supervision
- Merchandise restocking
Traffic Control
Clear communication/ UHF radio skill
Consistent awareness, staying alert to my surroundings and hazards
Ability to work in fast paced conditions in high volume traffic in all kinds of extreme weather conditions
Read plans and follow instructions to set up a traffic control measure
Activate / deactivate Road Occupancy License
Team leader position, supervision of traffic controllers, delegation of duties, allocation of resources, communication with clients
Overall responsibility of workers and their safety and well being, final inspection on completion of job activity, finalising completion
Certification
- CSI-Creative Saftey Initiatives Silica prevention ticket.Asbestos Awareness ticket.
- SAFEWORK NSWNational WHS General Construction Induction.
- WHS TRAFFIC CONTROL WORK.IMP-Implement traffic control plans.TCR-Traffic controller.
- AfPA.
WORKERS ON FOOT. - NSW DRIVERS LICENCE
Provisional Drivers Licence
Expires 12 March 2029
Timeline
Traffic Controller
Stadelmann Enterprises
03.2024 - Current
Customer Service Cashier
Woolworths , IGA
01.2023 - 03.2024
Merriwa Central High School