Jo Norton
Erskine,WA
Summary
With more than 11+ years of administrative work experience, I am an enthusiastic & dedicated administrator with an exceptional work ethic seeking my next opportunity.
I have a range of experience within the Civil, Mining & Construction and Health industries. I am experienced in many IT interfaces including but not limited to SAP, INX, Microsoft Teams, Outlook, Excel, and Word. I can build and secure trustworthy relationships with personnel on all levels and would make a welcome addition to your team.
Overview
13
13
years of professional experience
Work History
Site Administrator, FIFO 2:1
Whittens Group
02.2023 - Current
- Create all accommodation and flight bookings using SAMs software
- Maintain all on-site personnel rosters
- Daily entry of timesheet data and weekly payroll processing
- Log all plant and equipment SMU hours, odometer readings, fuel usage and defects
- Reconcile and approve outstanding invoices
- Daily use of Microsoft Teams, Outlook, Excel & Word
- Create and issue purchase orders
- Perform general administration duties such as printing, copying and filing documents, generate and issue weekly reports and collect outstanding orders from vendors
Site Administrator, FIFO 2:1
Sodexo
10.2022 - 02.2023
- Assisted with daily accommodation check-ins and check-outs
- Amended accommodation bookings using SAMs software
- Performed general administration duties such as welcoming all site visitors and residents, arranging post and deliveries and answering and directing incoming calls
- Daily use of Microsoft Teams, Outlook, Excel & Word
- Logged and reported all building maintenance requests
- Conducted weekly room key and locker audits
Medical Administrator
Apex Radiology
10.2019 - 10.2022
- Scheduled patient appointments and follow ups
- Triaged appointment requests
- Compiled physical and digital paperwork including patient results, reports and medical correspondence
- Invoiced and processed payments
- Answered all incoming calls and transferred calls to the relevant department
Reservations Agent
Banff Adventures Unlimited
05.2019 - 09.2019
- Assembled and issued required documents such as tickets, waivers and itineraries
- Contacted customers to advise on conveyance changes and to confirm reservations
- Managed customer complaints and rectified issues
- Answered all incoming calls and managed online booking inquiries
Guest Services Agent
Banff Sunshine Village
11.2017 - 05.2019
- Balanced accounts and conducted nightly audits
- Managed customer complaints and rectified issues
- Collected and processed customer payments
- Issued required documents to customers such as tickets and waivers
Medical Administrator
Baldivis Medical Centre Baldivis
12.2011 - 10.2017
- Maintained employee rosters
- Processed weekly payroll
- Entered patient data and maintained medical records
- Compiled physical and digital paperwork including patient results, reports and medical correspondence
- Invoiced and processed patient payments
Education
High School Diploma -
Warnbro Community High School
Warnbro, WA11.2011
Skills
- Ability to multitask
- Ability to remain calm under pressure or in stressful situations
- Strong computer and data entry skills
- Ability to work both in a team and independently
- Excellent time management and organisational skills
- Reliable
References
Andrew Blanch - Superintendent - Whittens Group
0427 265 645
Patricia Neera - Site Administrator - Whittens Group
0419 149 494
Timeline
Site Administrator, FIFO 2:1
Whittens Group
02.2023 - Current
Site Administrator, FIFO 2:1
Sodexo
10.2022 - 02.2023
Medical Administrator
Apex Radiology
10.2019 - 10.2022
Reservations Agent
Banff Adventures Unlimited
05.2019 - 09.2019
Guest Services Agent
Banff Sunshine Village
11.2017 - 05.2019
Medical Administrator
Baldivis Medical Centre Baldivis
12.2011 - 10.2017
High School Diploma -
Warnbro Community High School
Similar Profiles
Johnny CrawfordJohnny Crawford
Trade Assistant/Heavy Machine Operator at Whittens GroupTrade Assistant/Heavy Machine Operator at Whittens Group
Mitchell GoodwinMitchell Goodwin
Heavy Diesel Mechanic at Whittens Plant HireHeavy Diesel Mechanic at Whittens Plant Hire
NGATOKOTORU MAINENGATOKOTORU MAINE
Steel Fixer at WhittensSteel Fixer at Whittens