Joann Hollingsworth
Edmonton,Australia
Summary
Enthusiastic professional with several years of experience and well-developed administrative skills in team communication and scheduling. Career-minded with talents in taking messages and sorting and routing mail. Comfortable working in fast-paced, demanding office environment.
Overview
17
17
years of professional experience
Work History
Administration Assistant - Asset Management
Batavia Traditional Owners Aboriginal Corporation
Cairns, QLD
11.2024 - Current
- Provided a friendly reception to incoming clients.
- Addressed inquiries promptly.
- Managed incoming calls and messages efficiently, ensuring prompt response.
- Handle incoming calls efficiently and take notes when needed.
- Coordinated meeting schedules according to requests.
- Verified receipt of delivered items accurately.
- Directed incoming emails to relevant departments.
- Handled postage requirements efficiently.
- Maintained strict confidentiality of sensitive information at all times.
- Performed data entry by inputting new and updated customer details.
- Ensure site databases are accurate, up to date and functional
- Format and print relevant documents
- Managed the copying and filing of essential paperwork as required.
- Keep record of all visitors signing in and out and keeping the record in an event of an emergency
- Schedule and overseer regular vehicle servicing including detailing and general maintenance
- Ensure vehicles are maintained in a safe and roadworthy condition complying with all relevant regulations
- Implement corrective actions to address any safety issues
- Maintain accurate records of WHS training, inspections and incident reports
- Maintain a comprehensive register of organisational assets, including computers, laptops, mobile phones and other equipment
- Schedule and track required maintenance and repairs for assets
- Ensure proper disposal of outdated or damaged equipment
- Implement efficient filing and storage systems to ensure easy access and retrieval
- Ensure compliance with data privacy and security regulations
- Manage the insurance claim process for incidents involving company assets or employees
- Gather necessary documentation and submit claims to insurance providers in a timely manner
- Follow up with insurance companies to ensure claims are processed efficiently
Administrator Officer – Office of the Chief Executive
Apunipima Cape York Health Council
09.2023 - 10.2024
- Answer incoming calls
- Greeting visitors
- Organise travel and accommodation for Board Members
- SAGE experience
- Experience dealing with Corporate Traveller
- Copying and scanning of private and confidential documentation
- Respond to emails
- Mail management
- Working in a team environment
- Microsoft, Outlook and Excel daily use
- Handling and disposing of confidential information
- Supporting the Executive Assistant to the Chief Executive
Receptionist
Apunipima Cape York Health Council
04.2011 - 09.2023
- Full time contract
Administration Officer
Aboriginal Hostels Limited
12.2010 - 03.2011
- Temporary Contract
Clerical
B & B Couriers
01.2008 - 05.2009
- Casual Contract
Education
Certificate of Attendance - Excel 2013 Advanced
01.2015
Certificate of Attendance - Excel 2013 Intermediate
01.2015
Certificate of Attendance - Excel 2013 Fundamentals
01.2015
Certificate III - Business
Reditech
01.2010
Indigenous Leadership Program Certificate -
Department of Families & Housing Community Services and Indigenous Affairs
01.2009
Skills
- Microsoft Excel
- Data entry
- Mail management
- Schedule coordination
- Document management
- Confidential information handling
- Customer service
- WHS compliance
- Time management
- Administrative operations
- Telephone reception
- File organization
- Confidential document control
- Inventory supplies
- Meeting preparation
- Office equipment maintenance
References
- Megan Griffith, Helpdesk Technician, Apunipima Cape York Health Council, 186 McCoombe Street, Bungalow, QLD, 4870, 4037 7100 / 0409 266 401
- Larnie Lewry, General Manager, Batavia Traditional Owners Aboriginal Corporation, 166 Mulgrave Road, Westcourt, QLD, 4870, 0438 880 289
Awards And Acknowledgements
Apunipima Cape York Health Council, 5 Years Employment Award, 10 Years Employment Award
Timeline
Administration Assistant - Asset Management
Batavia Traditional Owners Aboriginal Corporation
11.2024 - Current
Administrator Officer – Office of the Chief Executive
Apunipima Cape York Health Council
09.2023 - 10.2024
Receptionist
Apunipima Cape York Health Council
04.2011 - 09.2023
Administration Officer
Aboriginal Hostels Limited
12.2010 - 03.2011
Clerical
B & B Couriers
01.2008 - 05.2009
Certificate of Attendance - Excel 2013 Advanced
Certificate of Attendance - Excel 2013 Intermediate
Certificate of Attendance - Excel 2013 Fundamentals
Certificate III - Business
Reditech
Indigenous Leadership Program Certificate -
Department of Families & Housing Community Services and Indigenous Affairs
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