Joann Hollingsworth
Cairns,QLD
Summary
Enthusiastic professional with several years of experience and well-developed administrative skills in team communication and scheduling. I am career-minded with talents in taking messages and sorting and routing mail. Comfortable working in a fast-paced, demanding office environment
Overview
17
17
years of professional experience
Work History
Administration Assistant - Asset Management
Batavia Traditional Owners Aboriginal Corporation
Cairns, Australia
11.2024 - Current
- Addressed inquiries promptly
- Managed incoming calls and messages efficiently, ensuring prompt response
- Handle incoming calls efficiently and take notes when needed
- Coordinated meeting schedules according to requests
- Directed incoming emails to relevant departments
- Handled postage requirements efficiently
- Always maintained strict confidentiality of sensitive information
- Performed data entry by inputting new and updated customer details
- Ensure site databases are accurate, up to date and functional
- Format and print relevant documents
- Managed the copying and filing of essential paperwork as required
- Keep record of all visitors signing in and out and keeping the record in an event of an emergency
- Ensure vehicles are maintained in a safe and roadworthy condition complying with all relevant regulations
- Maintain a comprehensive register of organisational assets, including computers, laptops, mobile phones and other equipment
- Schedule and track required maintenance and repairs for assets
- Proper disposal of outdated or damaged equipment
- Implement efficient filing and storage systems to ensure easy access and retrieval
- Manage the insurance claim process for incidents involving company assets or employees
- Gather necessary documentation and submit claims to insurance providers in a timely manner
Administrator Officer – Office of the Chief Executive
Apunipima Cape York Health Council
Australia
09.2023 - 10.2024
- Answering calls
- Greeting visitors
- Organise travel and accommodation for Board Members
- SAGE experience
- Experience dealing with Corporate Traveller
- Copying and scanning of private and confidential documentation
- Respond to emails
- Mail management
- Working in a team environment
- Microsoft, Outlook and Excel daily use
- Handling and disposing of confidential information
- Supporting the Executive Assistant to the Chief Executive
Receptionist
Apunipima Cape York Health Council
Australia
04.2011 - 09.2023
- Full time contract
Administration Officer
Aboriginal Hostels Limited
Australia
12.2010 - 03.2011
- Temporary Contract
Clerical
B & B Couriers
Australia
01.2008 - 05.2009
- Casual Contract
Education
Reditech
Skills
* Microsoft Excel
* Data Entry
* Mail Management
* Document Management
* Confidential information handling
* Customer Service
* Inventory Supplies
* Time Management
* Administrative Operations
* Telephone Reception
* File Organisation
* Confidential Document Control
AWARDS AND ACKNOWLEDGEMENTS
Apunipima Cape York Health Council
5 Years Employment Award
10 Years Employment Award
Timeline
Administration Assistant - Asset Management
Batavia Traditional Owners Aboriginal Corporation
11.2024 - Current
Administrator Officer – Office of the Chief Executive
Apunipima Cape York Health Council
09.2023 - 10.2024
Receptionist
Apunipima Cape York Health Council
04.2011 - 09.2023
Administration Officer
Aboriginal Hostels Limited
12.2010 - 03.2011
Clerical
B & B Couriers
01.2008 - 05.2009
Reditech