Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
References
Timeline
Generic

Joanna Janaban

Bunbury,WA

Summary

Dynamic Graduate Registered Nurse with proven expertise in various community role settings, enhancing patient outcomes through effective communication and medication management. Recognised for fostering teamwork and resolving customer inquiries, while maintaining meticulous attention to detail in customer care. Committed to delivering constantly developing patient care and support in fast-paced healthcare environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Pharmacy Assistant

Terrywhite Chemmart Southcity Bunbury
Bunbury, WA
08.2020 - Current
  • Delivered quality care through collaboration with pharmacist to enhance patient outcomes.
  • Answered customer inquiries regarding drug interactions, side effects, and dosage instructions, and referred to a pharmacist when required.
  • Built and maintained productive relationships with colleagues to foster teamwork.
  • Provided guidance on selection of over-the-counter medications and supplements to assist customers.
  • Received and responded to inquiries from healthcare professionals regarding medications and supplies.
  • Resolved customer complaints promptly and professionally to maintain satisfaction.
  • Trained new pharmacy staff in procedures and customer service standards to ensure compliance.
  • Increased sales by assisting customers with pharmacy services and locating products.
  • Managed inventory by checking deliveries, counting stock, and monitoring medication expiration dates.

Pharmacy Assistant

WA Country Health Services
Bunbury, WA
02.2023 - 12.2023
  • Maintained stock levels to ensure availability of medications across departments.
  • Assisted with inventory management to optimize medication supply chain efficiency.
  • Ensured proper storage and distribution of medications per regulatory standards.
  • Checked expiration dates of medications to guarantee safety and compliance.
  • Facilitated delivery of medications to various hospital departments promptly.
  • Managed patient records while utilizing pharmacy systems for accurate medication tracking.

Disability Support Worker

Excell Disability Services
Bunbury, WA
03.2022 - 09.2022
  • Facilitated personal care and daily living activities including grooming, dressing, and eating.
  • Managed medication administration per doctor's orders and monitored for side effects.
  • Engaged with healthcare professionals to enhance client care plans.
  • Monitored client progress and reported behavioral or health changes to supervisor.
  • Assisted clients with mobility aids while ensuring safe lifting techniques.
  • Organized doctor appointments, exercise sessions, recreational activities, and family visits.
  • Coordinated transportation for clients to appointments, social events, and activities.

Disability Support Worker

St Jude's Health Care Services
Bunbury, WA
11.2021 - 12.2021
  • Delivered personal care support tailored to individual needs.
  • Coordinated medication management with colleagues and other healthcare professionals.
  • Assisted with household tasks, ensuring a supportive living space.
  • Assisted clients with the use of mobility aids to facilitate daily activities.
  • Collaborated with healthcare professionals to develop improved care plans.
  • Encouraged participation in social activities to improve overall quality of life.

Pharmacy Assistant

Dalyellup Pharmacy
Dalyellup, WA
09.2018 - 12.2019
  • Engaged proactively with team members to support overall operations.
  • Handled prescription forms, accurately recording patient details for processing.
  • Provided assistance to customers based on their specific needs.
  • Managed customer transactions promptly at cash register through scanning.
  • Served pharmacy customers, selling a range of pharmacy products.
  • Responded to phone inquiries, offering relevant information and support.
  • Maintained shop shelves with new and existing inventory.

Education

Bachelor of Science - Nursing

Edith Cowan University
Bunbury, WA
12-2024

Secondary Education - Western Australian Certificate Of Education

Bunbury Senior High School
Bunbury
12.2019

Skills

  • Active listening
  • Adaptability
  • Attention to detail
  • Communication skills
  • Organisational skills
  • Customer inquiries handling
  • Team collaboration
  • Time management
  • First aid
  • Patient care
  • Health monitoring
  • Medication management
  • Healthcare documentation
  • Effective communication
  • Pharmaceutical calculations
  • Prescription fulfilment
  • Medication order verification
  • Secure medication storage

Accomplishments

  • Received multiple academic and citizenship awards from in Secondary Education (2015-2019)
  • Competed successfully in both Science and Language competitions (Education Perfect)
  • Received a Gold Award for Education Perfect Science Championship in Year 11 (2018)
  • Represented the school in Volleyball at Country Week and Winter Carnivals

Certification

  • SIR20116 Certificate II in Community Pharmacy
  • Basic Life Support (including CPR) Online and Practical Workshop
  • Manual Handling Online and Practical Workshop
  • HLTAID009 Provide Cardiopulmonary Resuscitation
  • HLTAID011 Provide First Aid
  • Criminal Record Screening Clearance Card (Exp: 27 Feb, 2026)
  • National Police Clearance (Exp: 27 Feb, 2026)
  • NDIS Clearance (Exp: 05 July, 2026)
  • Working with Children Check (Exp: 03 Mar, 2026)
  • (C-A class) Motor Vehicle Licence (Exp: 22 Jan, 2027)

Languages

English
Native/ Bilingual
Tagalog
Native/ Bilingual

References

References available upon request.

Timeline

Pharmacy Assistant

WA Country Health Services
02.2023 - 12.2023

Disability Support Worker

Excell Disability Services
03.2022 - 09.2022

Disability Support Worker

St Jude's Health Care Services
11.2021 - 12.2021

Pharmacy Assistant

Terrywhite Chemmart Southcity Bunbury
08.2020 - Current

Pharmacy Assistant

Dalyellup Pharmacy
09.2018 - 12.2019

Bachelor of Science - Nursing

Edith Cowan University

Secondary Education - Western Australian Certificate Of Education

Bunbury Senior High School

Similar Profiles

CREATE PROFILE
Joanna Janaban