Joanna Sarmiento
Student & Crew Trainer
Maribyrnong,VIC
Summary
Hardworking and reliable student studying Biomedical Science and Vet Assistance, eager to obtain employment in the healthcare industry where relevant study will utilize and expand practical knowledge, experience, and skills. Organized and professional Crew Trainer offering proficient communication, task prioritization and problem-solving skills from 5 years of experience in customer service.
Overview
6
6
years of professional experience
Work History
Crew Trainer
Yarraville McDonalds
Melbourne, Victoria
11.2016 - Current
- Awarded crew member of the month of April 2018
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Trained in all areas of the store for helpful flexibility in work and to expand knowledge and skills.
- Set a positive example for team members by providing high-quality, efficient services.
- Greet customers with a smile and provided a friendly service to professionally handle every need.
- Worked closely with shift managers to solve problems and handle customer concerns.
- Worked flexible schedules and extra shifts to meet business needs.
Cafe Allrounder
Cuppa Infusion
Footscray, VIC
12.2021 - Current
- Produced food and drink products adhering to company quality and quantity standards.
- Maintained compliance with company policies and procedures for food safety, sanitation and quality.
- Provided friendly services and assistance to customers to promote customer loyalty, satisfaction and sales.
Education
Bachelor of Biomedical Science -
Australian Catholic University
Fitzroy, VICHighschool Diploma -
Gilmore College For Girlsp
FootscraySkills
- Written and Verbal Communication
- Computer Proficiency
- Organizing and Problem solving
- Data Research and Analysis
- Multitasking and Prioritization
- Quick and efficient learner
References
Georgia Newton
Restaurant Manager
Yarraville McDonald's
162 Somerville Rd, Yarraville VIC 3013
0424334084
0952@au.stores.mcd.com
Georgia Newton is a manager of Yarraville McDonalds that I have
worked alongside with on many shifts during my 5 years at
McDonald's.
Lachlan McOmish
Highschool teacher
Gilmore College for Girls
298 Barkly Street, Footscray VIC 3011
(03) 96894788
gilmoregirls.co@edumail.vic.gov.au
Lachlan McOmish was my Year 12 Biology teacher that helped me
achieve my Victorian Certificate of Education and delegated my
role as sporting House Captain in 2019.
Timeline
Cafe Allrounder
Cuppa Infusion
12.2021 - Current
Crew Trainer
Yarraville McDonalds
11.2016 - Current
Bachelor of Biomedical Science -
Australian Catholic University
Highschool Diploma -
Gilmore College For Girlsp
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