Ayse Yeleser
Meadow Heights,VIC
Summary
I am seeking employment that will enable me to further develop my customer service skills that I have attained through my previous work experience. I see myself as a hard-working and reliable candidate for your advertised position. I am a very easy-going person, I like meeting new people and having new experiences.
Overview
13
13
years of professional experience
Work History
Pick Packing
Kaboodle
01.2023 - 10.2023
- Maintained a clean and organized workspace, promoting increased productivity and safety for all team members.
- Demonstrated adaptability by quickly learning new systems and processes when required for operational efficiency.
- Enhanced order accuracy by diligently picking and packing items according to customer specifications.
Aged Care Services
Hope Aged Care
02.2022 - 11.2022
- Assisted residents with daily living tasks, promoting independence and dignity.
- Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
- Enhanced residents'' quality of life by providing compassionate and attentive care.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Pick Packing
MECCA DC
02.2021 - 10.2021
- Enhanced order accuracy by diligently picking and packing items according to customer specifications.
- Increased customer satisfaction by ensuring all picked items were accurate, well-packaged, and undamaged before shipping.
- Exhibited strong attention to detail while handling fragile items carefully during the picking process, reducing product damages incurred during transit.
Stock filler
Coles
02.2016 - 08.2016
- Contributed to cost-saving measures by identifying damaged or expired items for removal from inventory promptly.
- Enhanced customer satisfaction by assisting in locating desired products and providing accurate information.
- Maintained updated knowledge of product offerings to provide accurate information to customers upon request.
- Monitored stock levels regularly to proactively identify low-inventory items requiring replenishment.
Waitressing
Turkish Restaurant Elsternwick Broadmeadows
01.2012 - 01.2013
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Customers service
My Chemist Broadmeadows
01.2011 - 01.2011
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proved successful working within tight deadlines and a fast-paced environment.
- Excellent communication skills, both verbal and written.
Education
Accredited Units - STEP Into Contact Centre Program
GenU
05.2024
Skills
- Proven customer service skills
- Follow Health, Safety and security procedures
- Follow workplace hygiene procedures
- Understanding customer needs and providing feedback when necessary
- Able to work effectively in a team
- Able to speak Turkish fluently
- Strong computer skills in all MS Applications
- Good communication skills
- Experienced at dealing with a diverse range of people
References
REFERENCES AVAILABLE UPON REQUEST
Additional Information
Car and Licence
Timeline
Pick Packing
Kaboodle
01.2023 - 10.2023
Aged Care Services
Hope Aged Care
02.2022 - 11.2022
Pick Packing
MECCA DC
02.2021 - 10.2021
Stock filler
Coles
02.2016 - 08.2016
Waitressing
Turkish Restaurant Elsternwick Broadmeadows
01.2012 - 01.2013
Customers service
My Chemist Broadmeadows
01.2011 - 01.2011
Accredited Units - STEP Into Contact Centre Program
GenU
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