Joanne Carroll
Sydney,NSW
Summary
Highly motivated Project Support Officer with experience in managing diverse project tasks to ensure timely completion. Excellent at communicating with stakeholders, colleagues, monitoring progress, and achieving milestones. Enthusiastic problem solver and skilled team player with superior planning and decision-making abilities
Overview
15
15
years of professional experience
Work History
Project Support Officer
Department Of Communities And Justice
Parramatta, NSW
12.2023 - Current
- Managed multiple projects from start through to delivery by prioritizing needs.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Regular reporting with finance on budgets, forecasts, and actuals.
- Track control expenditures within assigned project budget.
- Build and maintain relationships with project stakeholders, communicating regularly on project milestones.
- Set meeting with project stakeholders, provide agenda, minutes, and outcomes.
- Processing purchase orders, vendor creation, PCard expenses, prepare & upload journals, run live reports - commitment and actuals.
- Developed Smartsheets for management of purchase orders and project cost codes and established processes for controlling documents to reduce time management and improve efficiency.
- Coach employees from other departments through day-to-day work, problems, and training.
Finance Administration Assistant
Department of Communities and Justice
Parramatta
07.2022 - 01.2023
- Preparing and uploading journals monthly - supplier payments, accruals and intercompany
- Supporting Project Coordinators & Project Managers of day to day finance activities
- Maintaining and updating monthly actuals, forecasts & accruals in Smartsheet on projects
- Project Support
- Maintaining and managing the Purchase Order Procurement Register
- Managing Smartsheet Purchase order Data base
- Processing purchase orders and tax invoices
- Creating/amending new and current vendors
- Training Project Coordinators on purchasing and PCard procedures
- Updating and maintaining finance guidelines and procedures
- Maintaining/reconciling and management of travel register
- Reconciliation of high-volume vendor accounts - multiple cost centers and consolidated invoices
- Management of incoming mailbox
- Engaging and liaising with key stakeholders, management and directors.
Office Manager
Hot Stuff Merchandise P/L
Thornleigh
11.2011 - 07.2022
- All areas of AR/AP, reconciliations, payroll, calculating rebates and monthly reporting
- Credit Control - establishing customer accounts & limits
- Prepared budgets, cash flow reports, forecasts and royalty reports
- General office administration - updating and maintaining databases, diary management, travel, actioning customer queries and resolving disputes
- Supervise and management of staff and training.
Bookkeeper
Impact Posters P/L
05.2009 - 11.2011
- All areas of A/P, A/R, payroll, reconciliations and Tax lodgements
- General administrative - calendar management, travel coordination, data entry and customer service
- Stock management including forecasting and ordering of materials as required
- Supplier relationship management to ensure appropriate stock levels and timely deliveries
- Freight and logistics management
- Building/maintaining new and existing relationships with key clients and suppliers
- Overseeing licensing contracts and renewals
- Project/sales support - product development.
Education
High School Certificate -
Burwood Girls High School
Certificate IV - Hospitality Accounting and Administration -
Lorraine Martin Business College
Certificate Ill - Office Administration -
Barton Business College
Skills
- Highly Organised
- Strong Communication Skills
- Budget Control
- Stakeholder Relations
- Project Management
- Documentation And Reporting
- Prioritizing Tasks
- Critical Thinking
- Time Management
- Problem Solving
- Technical Skills
- Work Planning and Prioritization
References
- Paul Simpson, Department of Communities and Justice, Infrastructure and Assets, Senior Program Manager, Paul.Simpson@dcj.nsw.gov.au
- Laura Yang, Department of Communities and Justice, Infrastructure and Assets, Senior Financial Analyst, laura.yang@dcj.nsw.gov.au
- Lbrar Hassan, Hot Stuff Merchandise P/L, Sales Manager, sales@hotstuffmerchandise.com
Timeline
Project Support Officer
Department Of Communities And Justice
12.2023 - Current
Finance Administration Assistant
Department of Communities and Justice
07.2022 - 01.2023
Office Manager
Hot Stuff Merchandise P/L
11.2011 - 07.2022
Bookkeeper
Impact Posters P/L
05.2009 - 11.2011
High School Certificate -
Burwood Girls High School
Certificate IV - Hospitality Accounting and Administration -
Lorraine Martin Business College
Certificate Ill - Office Administration -
Barton Business College