- Adventure Travel
- Passionate about balancing physical health with mental and emotional wellness
- Holistic Health - Natural remedies/ plant based
- Animal Welfare Advocacy
- Mindfulness Practices
- Regularly practice mindfulness and meditation for overall wellness
- Road Trips
- Personal Development and Self-Improvement
- Music/ Fashion
Joanne Coombs
Melbourne/Frankston,VIC
Summary
Dynamic and compassionate Disability Support Worker with a proven track record at The Perpetual People Co, enhancing client independence and confidence through personalized support and therapeutic interventions. Skilled in life skills training and community integration, I excel in fostering personal growth and achieving significant improvements in client well-being.
Overview
11
11
years of professional experience
Work History
Disability Support Worker
The Perpetual People Co
08.2022 - Current
- Assisting clients to venture out into the community and motivating individuals to reach their goals - capacity building/gaining independence and confidence
- Driving clients safely to social activities and appointments.
- Developing strong interpersonal relationships with clients, earning their trust and respect through consistent empathy, understanding and active listening skills.
- Supporting clients in maintaining a cleaning space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhancing quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Maintaining safety with tidy, clean, and hazard-free home environments.
- Keeping detailed daily logs with care actions, patient behaviors, and incidents.
- Providing emotional support to clients during challenging times, fostering resilience and coping skills.
- Communicating regularly with family members about client progress, addressing any concerns or questions promptly.
- Assisting clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
Sales Assistant
Toyworld
10.2018 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Collaborated with marketing team to create engaging social media content, driving online engagement.
- Updated product displays regularly, keeping store appearance fresh and appealing.
- Wrapped, boxed and weighed products ready for delivery
- Performed cash, card and layby transactions to complete customer purchases.
Support Worker
Nextt Health
03.2014 - 10.2018
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Encouraged clients to engage in physical activities, promoting healthier lifestyles and wellbeing.
- Documented client progress and communicated updates to care team, contributing to continuous improvement in service delivery.
Education
Double Diploma - Business And Management
Careers Australia
Melbourne, VIC11-2013
Skills
- Personal Growth Support
- Therapeutic Interventions
- Life Skills Training
- Goal setting and planning
- Community Integration
- Positive Reinforcement
- Visiting patient homes
- Family liason
- Progress Documentation
- Lifestyle Support
- Care Documentation
- First-aid and CPR
Interests
Timeline
Disability Support Worker
The Perpetual People Co
08.2022 - Current
Sales Assistant
Toyworld
10.2018 - Current
Support Worker
Nextt Health
03.2014 - 10.2018
Double Diploma - Business And Management
Careers Australia