Joanne Hooper
Rosslea,QLD
Summary
Reliable and upbeat Sales Assistant, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
9
9
years of professional experience
Work History
Sales Assistant
Pillow Talk
07.2021 - Current
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Processed transactions accurately while maintaining a high level of customer service.
.
Sales Assistant
Mimco
01.2021 - 01.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Greeted customers and helped with product questions, selections, and purchases.
Sales Assistant
Adairs
01.2015 - 01.2021
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
Education
Travel And Tourism -
Box Hill Institute of TAFE
Melbourne, VICCourse or qualification from Institution Name - HSC
Methodist Ladies College
Kew, VICSkills
- Sales expertise
- Cash Register Operation
- Complex Problem-Solving
- Point of sale operation
- Opening and closing procedures
- Customer Needs Assessment
- Visual Merchandising
- Customer Service
- Friendly and Helpful
- Team Cooperation
- Reliable and Responsible
- Adaptable and Flexible
- Honest and Dependable
- Attention to Detail
- Positive Customer Engagement
- Excellent Written and Verbal Communication
- Decision-Making
- Organization
- Building Customer Loyalty
- Product Knowledge
- Goal-Driven
- Flexible Hours
- Store Organization
- Inventory and Stocking
- Meeting Sales Goals
- Engaging with Diverse Customers
- Sales and Promotions
- POS Software
- Item Ticketing and Pricing
- Team Supervision
- Store Policies and Procedures
References
Available upon request
Timeline
Sales Assistant
Pillow Talk
07.2021 - Current
Sales Assistant
Mimco
01.2021 - 01.2022
Sales Assistant
Adairs
01.2015 - 01.2021
Travel And Tourism -
Box Hill Institute of TAFE
Course or qualification from Institution Name - HSC
Methodist Ladies College
Similar Profiles
Chelsea WilkesChelsea Wilkes
Casual Employee at Pillow TalkCasual Employee at Pillow Talk
Silesh BelaynehSilesh Belayneh
Picker Packer at Pillow TalkPicker Packer at Pillow Talk
Tina BrayTina Bray
Sales Assistant at Pillow TalkSales Assistant at Pillow Talk
Lorna JonesLorna Jones
OWNER at Pillow Talk by LornaOWNER at Pillow Talk by Lorna
Ashley WarrenAshley Warren
Nursing Assistant at Murroona GardensNursing Assistant at Murroona Gardens