Joanne Lo
Melbourne,VIC
Summary
Results-driven Business Development Manager with extensive experience at The Frenchams Group in client relationship management and market analysis. Demonstrated success in meeting sales targets by leveraging networking skills and collaborating with architects and designers for sustainable projects. Proficient in developing sales strategies and building strategic partnerships, with a focus on effective communication and leadership. Committed to fostering strong client relationships and driving business growth through innovative solutions.
Overview
35
35
years of professional experience
Work History
Business Development Manager
The Frenchams Group
Boronia, VIC
01.2021 - Current
- Achieved business development and sales targets through relationship management with architects and designers.
- Managed tender submissions, securing strategic partnerships within the industry.
- Implemented B2B strategies to enhance brand visibility and expand market reach.
- Oversaw sales pipeline and forecasted targets to meet business objectives.
- Developed strategic partnerships with vendors for cost efficiency.
- Collaborated with teams to ensure successful project execution.
- Delivered regular reports and presentations to senior management on progress and results.
- Maintained Salesforce CRM database of customers and prospective leads.
Senior Architect, Assistant Studio Manager & Commercial Lead
MODE Design
Melbourne, VIC
01.2019 - 01.2020
- Demonstrated design leadership and project management across Defence, Commercial, Community, and Education sectors.
- Evaluated potential project risks to ensure seamless execution prior to implementation.
- Streamlined internal processes, significantly enhancing efficiency and productivity.
- Developed marketing materials and presentations to attract new business opportunities.
- Generated new leads, expanding connections within Commercial sector.
Associate Director
Buchan Group
Melbourne, VIC
01.1994 - 01.2019
- Directed architectural design and execution for diverse large-scale Mixed-use, Commercial, and Retail projects, achieving award winning outcomes eg. Chadstone Shopping Centre was awarded the prestigious International Council of Shopping Centres VIVA Award for design and development excellence, and the Gold Award for Sustainable Design.
- Coordinated cross-team efforts to ensure project completion within established timelines and budgets.
- Facilitated communication among management, clients, and consultants to streamline processes.
- Conducted design reviews, providing guidance and mentorship to enhance team effectiveness.
- Fostered positive stakeholder relationships through timely responses to inquiries and risk assessments.
- Mentored newly hired employees, sharing insights into company programs and culture.
- Participated in staff and consultant meetings to support strategic initiatives effectively.
- Monitored budgets and expenses to improve operational efficiency.
Graduate Architect
Fooks Martin & Sandow Architects
Melbourne, VIC
01.1992 - 01.1994
- Contributed to design and documentation of multiple medium-scale residential developments, ensuring compliance with specifications and codes.
- Collaborated with engineers, contractors, and designers to facilitate project success.
- Conducted on-site visits to monitor adherence to plans during construction phases.
- Generated concept designs and directed design processes based on customer feedback.
Architectural Intern
Fender Katsalidis and Partners
Melbourne, VIC
01.1990 - 01.1992
- Acquired practical experience in architectural design and documentation for large and medium-scale projects.
- Collaborated with clients to generate concept designs and incorporate feedback.
- Conducted accurate site measurements to facilitate building planning stages.
- Participated in client presentations to showcase proposed concepts and designs.
Education
Bachelor of Architecture - Architecture & Building
University of Melbourne
VICBachelor of Planning & Design - Architecture & Building
University of Melbourne
VICSkills
- Lead acquisition strategies
- Market trend analysis
- Strategic thinking and problem-solving
- Salesforce management
- Relationship management
- B2B sales principles
- Negotiation and communication
- Attention to detail & results driven
- Pipeline management
- Effective leadership management
- Tender management
- Teamwork and collaboration
Achievements
- Increasing Brand Visibility: Demonstrated success in strengthening the Frenchams Brand within the indoor plant servicing market, contributing to a 18% year-over-year growth.
- Increased prominent projects: Tender lead for the prestigious 1 Hotel Melbourne in Southbank
- Quote and Proposal Templates: Developed and deployed updated quote and proposal templates for improved efficiency
- Designer Resources: Design of valuable new resources as B2B resources
- Marketing collateral: Completed a comprehensive photoshoot of new products and ongoing projects
- Website: Successfully launched a redesigned and enhanced company website
- B2B Workshop Presentations: Prepared and delivered impactful presentations for B2B workshops
- Inventory implementation: Successfully implemented Fishbowl and SalesIn inventory management systems
Technical Skills
- Microsoft Office Suite: Outlook, Word, Excel, PowerPoint
- Salesforce CRM
- Fishbowl & Salesin
- Sketchup
- Revit Architecture
- Bentley Microstation
Timeline
Business Development Manager
The Frenchams Group
01.2021 - Current
Senior Architect, Assistant Studio Manager & Commercial Lead
MODE Design
01.2019 - 01.2020
Associate Director
Buchan Group
01.1994 - 01.2019
Graduate Architect
Fooks Martin & Sandow Architects
01.1992 - 01.1994
Architectural Intern
Fender Katsalidis and Partners
01.1990 - 01.1992
Bachelor of Architecture - Architecture & Building
University of Melbourne
Bachelor of Planning & Design - Architecture & Building
University of Melbourne
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