Summary
Overview
Work History
Education
Timeline
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Joanne Murphy

Sunbury,Australia

Summary

I am a highly skilled mental health nurse with extensive clinical nursing experience spanning acute adult, child and adolescent, mother baby services ECT recovery suite and nursing education. I am passionate about continuous quality improvement and patient safety and satisfaction leading to recovery.

Overview

12
12
years of professional experience

Work History

Mental Health and Disability Case Investigator

Coroners Court of Victoria, Coroners Prevention Unit
09.2021 - Current
  • Investigating reportable deaths
  • Writing reports, briefings and summaries
  • Review of medical, legal and health policy documents to identify the need for, and nature of, further investigation
  • Critical analyses of data, along with examination of scientific and grey literature
  • Contribute to the reduction of preventable deaths in Victoria
  • Improve the quality and applicability of coronial recommendations
  • Increase the uptake and implementation of coronial recommendations
  • Acting Manager as required
  • Stakeholder engagement (internal and external)
  • Member of various working parties.

Clinical Risk Manager

Mercy Health
04.2021 - 08.2021
  • Lead sentinel event investigations
  • Involved in multi-agency incident investigations
  • Lead serious incident investigations (root cause analysis/in-depth review)
  • Formulation of recommendations
  • Overseeing recommendation register tracking
  • Overseeing investigation register tracking
  • Support and advice to the organisation in effective incident management
  • Presenting cases to the Clinical Outcome Review Committee
  • Reports for the Clinical Outcome Review Committee
  • Incident data reports
  • Accreditation preparation and active assistance during survey.

Quality Coordinator

Mercy Mental Health and Wellbeing Services
07.2019 - 04.2021
  • Accreditation survey preparation
  • Gap analysis/ action planning
  • Monitoring compliance data (incidents, audit, feedback)
  • Auditing
  • Producing/updating policies, procedures and guidelines
  • Supporting managers with quality and innovation plans
  • Overseeing the recommendations register
  • Lead serious incident investigation (root cause analysis/in-depth review)
  • Reporting
  • Training staff in incident management.

Consumer Liaison Officer

Mercy Mental Health and Wellbeing Services
03.2018 - 07.2019
  • Acting Manager as required
  • To receive and document feedback
  • To facilitate, liaise and mediate the resolution of complaints
  • Support open disclosure processes
  • Stakeholder engagement (Health/Mental Health Complaints Commission)
  • Member of Consumer Advisory Group
  • Design and deliver training in feedback management
  • Contribute to quality and safety initiatives within Mercy Health
  • Feedback data reports
  • Accreditation survey preparation
  • Reporting and letter writing.

Nursing Trainer & Assessor

Navitas: Health Skills Australia
09.2015 - 12.2018
  • Collaborating on new course design
  • Delivering training sessions; face-to-face and online
  • Student assessments; practical and theoretical.

Registered Psychiatric Nurse

Mercy Mental Health and Wellbeing Services; Inpatient Units
01.2016 - 03.2018
  • Associate Nurse Unit Manager
  • Mental State Examination, Risk Assessment, social and physical assessments
  • Develop, implement and evaluate recovery plans in conjunction with the client, family and multidisciplinary team
  • Assessment, administration and education of medication therapies
  • Engaging and supporting families/ carers
  • Care of clients within the recovery and intensive care areas
  • Care of compulsory patients
  • Supporting and teaching junior staff and students.

Registered Psychiatric Nurse

Royal Children’s Hospital
12.2014 - 01.2016
  • As listed above for Registered Psychiatric Nurse position

Acting Clinical Nurse Specialist

Child Adolescent Health Service (WA)
03.2013 - 02.2014
  • Nurse Manager/Clinical leader
  • After hours responsibility
  • Developed and implemented quality improvement initiatives
  • Auditing and reporting
  • Updating policies, procedures and guidelines
  • Management of rosters
  • Serious Incident Briefing Notes and local management
  • Staff appraisals and performance management
  • Member of quality improvement, core competencies, consumer participation, and accreditation preparation committees
  • Complaints management
  • Recruitment of staff
  • Delivered clinical supervision to junior nurses

Education

Certificate IV in Training & Assessment -

TMG PTY Ltd
01.2015

Master of Mental Health - undefined

Flinders University
01.2013

Postgraduate Diploma of Nursing Science - Mental Health

La Trobe University
01.2008

Bachelor of Nursing Pre-registration - undefined

Deakin University
01.2005

Timeline

Mental Health and Disability Case Investigator

Coroners Court of Victoria, Coroners Prevention Unit
09.2021 - Current

Clinical Risk Manager

Mercy Health
04.2021 - 08.2021

Quality Coordinator

Mercy Mental Health and Wellbeing Services
07.2019 - 04.2021

Consumer Liaison Officer

Mercy Mental Health and Wellbeing Services
03.2018 - 07.2019

Registered Psychiatric Nurse

Mercy Mental Health and Wellbeing Services; Inpatient Units
01.2016 - 03.2018

Nursing Trainer & Assessor

Navitas: Health Skills Australia
09.2015 - 12.2018

Registered Psychiatric Nurse

Royal Children’s Hospital
12.2014 - 01.2016

Acting Clinical Nurse Specialist

Child Adolescent Health Service (WA)
03.2013 - 02.2014

Master of Mental Health - undefined

Flinders University

Postgraduate Diploma of Nursing Science - Mental Health

La Trobe University

Bachelor of Nursing Pre-registration - undefined

Deakin University

Certificate IV in Training & Assessment -

TMG PTY Ltd
Joanne Murphy