I am a highly skilled mental health nurse with extensive clinical nursing experience spanning acute adult, child and adolescent, mother baby services ECT recovery suite and nursing education. I am passionate about continuous quality improvement and patient safety and satisfaction leading to recovery.
Overview
12
12
years of professional experience
Work History
Mental Health and Disability Case Investigator
Coroners Court of Victoria, Coroners Prevention Unit
09.2021 - Current
Investigating reportable deaths
Writing reports, briefings and summaries
Review of medical, legal and health policy documents to identify the need for, and nature of, further investigation
Critical analyses of data, along with examination of scientific and grey literature
Contribute to the reduction of preventable deaths in Victoria
Improve the quality and applicability of coronial recommendations
Increase the uptake and implementation of coronial recommendations
Acting Manager as required
Stakeholder engagement (internal and external)
Member of various working parties.
Clinical Risk Manager
Mercy Health
04.2021 - 08.2021
Lead sentinel event investigations
Involved in multi-agency incident investigations
Lead serious incident investigations (root cause analysis/in-depth review)
Formulation of recommendations
Overseeing recommendation register tracking
Overseeing investigation register tracking
Support and advice to the organisation in effective incident management
Presenting cases to the Clinical Outcome Review Committee
Reports for the Clinical Outcome Review Committee
Incident data reports
Accreditation preparation and active assistance during survey.
Quality Coordinator
Mercy Mental Health and Wellbeing Services
07.2019 - 04.2021
Accreditation survey preparation
Gap analysis/ action planning
Monitoring compliance data (incidents, audit, feedback)
Auditing
Producing/updating policies, procedures and guidelines
Supporting managers with quality and innovation plans
Overseeing the recommendations register
Lead serious incident investigation (root cause analysis/in-depth review)
Reporting
Training staff in incident management.
Consumer Liaison Officer
Mercy Mental Health and Wellbeing Services
03.2018 - 07.2019
Acting Manager as required
To receive and document feedback
To facilitate, liaise and mediate the resolution of complaints
Support open disclosure processes
Stakeholder engagement (Health/Mental Health Complaints Commission)
Member of Consumer Advisory Group
Design and deliver training in feedback management
Contribute to quality and safety initiatives within Mercy Health
Feedback data reports
Accreditation survey preparation
Reporting and letter writing.
Nursing Trainer & Assessor
Navitas: Health Skills Australia
09.2015 - 12.2018
Collaborating on new course design
Delivering training sessions; face-to-face and online
Student assessments; practical and theoretical.
Registered Psychiatric Nurse
Mercy Mental Health and Wellbeing Services; Inpatient Units
01.2016 - 03.2018
Associate Nurse Unit Manager
Mental State Examination, Risk Assessment, social and physical assessments
Develop, implement and evaluate recovery plans in conjunction with the client, family and multidisciplinary team
Assessment, administration and education of medication therapies
Engaging and supporting families/ carers
Care of clients within the recovery and intensive care areas
Care of compulsory patients
Supporting and teaching junior staff and students.
Registered Psychiatric Nurse
Royal Children’s Hospital
12.2014 - 01.2016
As listed above for Registered Psychiatric Nurse position
Acting Clinical Nurse Specialist
Child Adolescent Health Service (WA)
03.2013 - 02.2014
Nurse Manager/Clinical leader
After hours responsibility
Developed and implemented quality improvement initiatives
Auditing and reporting
Updating policies, procedures and guidelines
Management of rosters
Serious Incident Briefing Notes and local management
Staff appraisals and performance management
Member of quality improvement, core competencies, consumer participation, and accreditation preparation committees
Complaints management
Recruitment of staff
Delivered clinical supervision to junior nurses
Education
Certificate IV in Training & Assessment -
TMG PTY Ltd
01.2015
Master of Mental Health - undefined
Flinders University
01.2013
Postgraduate Diploma of Nursing Science - Mental Health
La Trobe University
01.2008
Bachelor of Nursing Pre-registration - undefined
Deakin University
01.2005
Timeline
Mental Health and Disability Case Investigator
Coroners Court of Victoria, Coroners Prevention Unit
09.2021 - Current
Clinical Risk Manager
Mercy Health
04.2021 - 08.2021
Quality Coordinator
Mercy Mental Health and Wellbeing Services
07.2019 - 04.2021
Consumer Liaison Officer
Mercy Mental Health and Wellbeing Services
03.2018 - 07.2019
Registered Psychiatric Nurse
Mercy Mental Health and Wellbeing Services; Inpatient Units
01.2016 - 03.2018
Nursing Trainer & Assessor
Navitas: Health Skills Australia
09.2015 - 12.2018
Registered Psychiatric Nurse
Royal Children’s Hospital
12.2014 - 01.2016
Acting Clinical Nurse Specialist
Child Adolescent Health Service (WA)
03.2013 - 02.2014
Master of Mental Health - undefined
Flinders University
Postgraduate Diploma of Nursing Science - Mental Health